Hotel Operations Coordinator

2 days ago


Sherwood Park, Canada SRZ Management Full time

**About us**

SRZ Management is a Hotel operator with locations throughout Alberta.

We are always seeking to improve our guest's experience, support our team members and modernize our operations through best practices and technology.

We pride ourselves on supporting and rewarding key personelle who help to instill our vision at our properties.

*Job Summary*

This position would mainly be from our head office in Sherwood Park, but travel to sites will also be required as needed.

**Key Responsibilities**:

- Manage tasks and projects using software and communication with managers and staff.
- Coordinate front desk, housekeeping, maintenance, and food & beverage teams.
- Implement and maintain operational policies and procedures to optimize efficiency.
- Along with management, prepare budgets, forecasts, and financial reports to ensure cost control and profitability.
- Provide administrative support, including scheduling, record-keeping, and handling correspondence.
- Monitor guest satisfaction and respond to feedback to enhance service quality.
- Collaborate with vendors and suppliers to maintain service quality and cost efficiency.
- Assist in marketing initiatives and customer retention programs.

**Qualifications & Skills**:

- Certificate or degree in Hospitality Management, Business Administration, or a related field preferred.
- Minimum of [2] years of experience in hotel operations or hospitality management.
- Strong leadership and problem-solving skills.
- Excellent communication, organizational, and multitasking abilities.
- Proficiency in hotel management software, Microsoft Office Suite and Google Docs.
- Experience and willingness to utilize AI as a productivity tool.

**Benefits**:

- Competitive wage with performance-based incentives.
- Paid time off and holidays.
- Career growth and development opportunities.

Pay: $26.00-$30.00 per hour

Expected hours: 30 - 35 per week

**Benefits**:

- Dental care
- Extended health care
- Flexible schedule
- Mileage reimbursement
- On-site parking
- Paid time off
- Vision care

Ability to commute/relocate:

- Sherwood Park, AB T8A 4G6: reliably commute or plan to relocate before starting work (required)

**Education**:

- DCS / DEC (preferred)

**Experience**:

- Hotel: 2 years (required)

**Language**:

- English (required)

Willingness to travel:

- 25% (preferred)

Work Location: In person



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