Service Administrator- Mercedes-benz Etobicoke
4 days ago
**Service Administrator**
**Responsibilities**:
- Follow all company and manufacturer policies, directives and procedures.
- Make service appointments if service consultants / Reception is unavailable, route appointment information to the appropriate service consultant
- Provide reporting to dealership management
- Collect retail charges from the customer in cash, check or authorized charge account
- Process and document charge purchases A/P according to the policies established by the Controller
- Dealer purchase tracking / reconciling
- File accounting copies of repair orders and parts tickets, file hard copies of repair orders in customer service files
- Respond to customer needs and assist Service Advisor / Reception in communicating vehicle concern(s).
- Answer the service telephones when the Service Advisors / Reception are busy; maintain a pleasant telephone manner and assist customers as required.
- Support cashier function, when necessary.
- Complete payroll (Payworks) / tracking daily and submit to management for approval
- Manage vacation requests for colleagues and submit for approval
- Order supplies as needed
- WSIB injury reporting - working in collaboration with HR
- Regular reconciling of pre-invoiced repair orders
- Other Admin duties
**Qualifications**:
- High School Diploma or equivalent.
- Previous experience as an Automotive Service Administrator is considered an asset.
- Previous Mercedes-Benz experience is considered an asset.
- Must have a Valid Driver's License with a clean driver's abstract.
- Able to work evenings and Saturdays as scheduled.
- Enthusiastic with high energy throughout the service workday.
- Possess strong communication and organization skills.
**Why Mercedes-Benz Etobicoke and Zanchin Automotive Group?**
- Competitive and up to date compensation plans
- Employee Group Benefits Package
- Discounts on various products and services
- The Zanchin Automotive Group provides all its employees with endless opportunities and continuous growth
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