Tour Guide

4 days ago

Niagara Falls, Canada See Sight Tours Full time

**About Us**

See Sight Tours is a premier small-group tour operator, offering unforgettable experiences in 22 cities across North America. Our tours are designed to captivate, entertain, and immerse guests in local history and culture. A great tour is like a great performance—where the city is the stage, and the guide is the storyteller who brings every moment to life. We are seeking charismatic and passionate Tour Guides to lead engaging tours and create memories that guests will talk about for years to come.

**Role Objective**

Deliver exceptional, immersive tours that captivate guests with engaging storytelling, dynamic presentation skills, and a deep knowledge of the local area. Every tour should feel like a well-rehearsed production, complete with fascinating narratives, humor, and unforgettable moments.

**Key Responsibilities**
**1. Tour Execution & Performance**
- Lead engaging, informative, and entertaining tours that create a lasting impact.
- Master storytelling techniques, including comedic timing, dramatic pauses, and audience interaction, to ensure every tour feels like a live show.
- Ensure tours run smoothly, adhering to schedule while allowing for natural and immersive moments.
- Navigate groups through top attractions, hidden gems, and must-see locations while providing insightful commentary.
- Adapt to different audience dynamics, ensuring guests remain engaged, entertained, and informed.

**2. Guest Experience Excellence**
- Create a welcoming and inclusive atmosphere for all guests.
- Address any guest concerns or special requests with professionalism and a problem-solving mindset.
- Monitor guest satisfaction by gathering feedback and adjusting tour elements to enhance the experience.
- Ensure safety and comfort by following company protocols and best practices.

**3. Local Expertise & Continuous Learning**
- Develop and maintain deep knowledge of the city's history, landmarks, culture, and hidden gems.
- Stay updated on current events, new attractions, and local developments to keep tour content fresh and relevant.
- Participate in regular training sessions and team meetings to refine storytelling techniques and operational excellence.

**4. Team Collaboration & Operations**
- Work closely with dispatch and operations teams to ensure seamless tour logistics.
- Communicate effectively with other guides and team members to share insights and best practices.
- Assist with basic vehicle maintenance and cleanliness (for vehicle-based tours) to ensure every aspect of the tour experience is top-notch.

**Qualifications**
- 1+ years of experience as a tour guide, performer, teacher, or public speaker (preferred but not required).
- Passion for storytelling, performance, and creating unforgettable guest experiences.
- Strong interpersonal skills and the ability to engage with diverse audiences.
- Knowledge of local history, culture, and landmarks (or a willingness to learn).
- Ability to think on your feet, improvise, and adapt to unexpected situations.
- Valid unrestricted driver’s license with a clean driving record.

**What We Offer**
- Competitive pay with opportunities for tips and bonuses.
- A dynamic, fun, and collaborative work environment where creativity is valued.
- Comprehensive training and ongoing mentorship to enhance performance skills and tour expertise.
- Opportunities for career growth within the company.

**How to Apply**

**Job Types**: Full-time, Part-time, Seasonal

Pay: $17.20 per hour

**Benefits**:

- Company events
- Flexible schedule

Work Location: In person

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