Current jobs related to Desktop Support Technician - SaintLaurent - Iron Service Global Inc

  • Help Desk Support in Corporate Office of Brewery

    2 weeks ago

    Saint-Hubert, Canada Americas Technician Services Full time

    **Job description**: Join our dynamic team and take on a fulfilling role as a Help Desk Support Specialist. This position offers a blend of hands-on and remote work, providing varied and engaging challenges every day. If you're passionate about IT, problem-solving, and client interaction, we want to hear from you! **What You'll Be Doing**: - Visit client...

  • Deskside Support Technician

    2 weeks ago

    Saint-Laurent, Canada Iron Service Global Inc Full time

    Provide customer facing end-user support that includes: - Break-fix support for Laptop, desktop, tablets, and associated hardware peripherals - IMAC support including large scale/bulk office moves/re-stack activities (all moves) - Support for the Imaging devices (print/scan/copy/fax) that includes printers and MFDs - Support for the Mobility devices...

  • Information Technology Technician

    1 week ago

    Saint-Laurent, Canada Nature's Touch Inc. Full time

    **Who We Are** Nature's Touch is one of the largest suppliers of frozen fruit to retailers in North America, Australia, Taiwan, and Japan. We provide a full range of products and support multiple private-label programs in addition to our own brands. We are also one of the largest buyers of fruit globally each year and continue to enjoy strong growth in this...

  • IT Technician

    1 day ago

    Saint-Laurent, Canada TEK Group Full time

    2. Provides and constantly updates notes, comments, or documentation through appropriate ticketing systems to track and monitor issues. Communicates with customers at all technical and non-technical skill levels. Follow up with end users to provide status updates according to service level guidelines (SLA). 3. Acts as the first point of escalation for...

  • IT Field Support Technician

    3 days ago

    Saint-Laurent, Canada Lifemark Health Group Full time

    **IT Field Services Technician - Permanent-Full Time** **IT Field Services Technician - Full Time** **Location**:Quebec City, Quebec **Bilingual French/English is required** **Who We Are**: Lifemark Health Group is a market leader in customized healthcare solutions. As one of the largest and most comprehensive providers in Canada, we continue to grow...

  • IT Technician

    5 days ago

    Saint-Laurent, Canada Fleming IT Solutions Full time

    We are a dynamic Montreal-based technology company looking to hire a qualified person for a position to assist with technological systems in IT environments. Position includes, installing, maintaining, and diagnosing Windows systems, Desktop and Server. Knowledgeable in Active Directory, 365, azure, VMWare, Hyper-V and other domain services. Apple systems...

  • Store Support Technician

    7 days ago

    Saint-Laurent, Canada Browns Shoes Full time

    Browns Shoes, a family-owned business established in Montreal in 1940, now with 70 stores across Canada, is synonymous with top international designer collections, luxurious leather goods, and exclusive street savvy fashion for ladies, men and children. Browns is looking for a highly motivated Store Support Technician who will perform tasks assigned by the...

  • Motorcycle Service and Repair Technician

    1 week ago

    Saint-Germain-de-Grantham, QB, Canada Motorrad Dealer Technician Full time

    Ce concessionnaire Motorrad de qualité supérieure est en pleine croissance et recherche des techniciens d'entretien moto talentueux et motivés, du niveau débutant à l'expérimenté. Les techniciens de service Motorrad sont passionnés par le service client, sont fiers de leur travail et aiment faire partie d'une équipe gagnante qui se soucie de ses...

  • Technicien(Ne) Réseaux

    1 week ago

    Saint-Laurent, Canada Alfagomma Canada Inc. Full time

    À propos d'ALFAGOMMA Canada Inc.: ALFAGOMMA Canada Inc. se positionne en leader dans la fabrication de tuyaux industriels et hydrauliques, reconnue pour son engagement envers l'efficacité opérationnelle et l'innovation technologique. Avec deux emplacements stratégiques, notre infrastructure supporte 40 postes de travail locaux pour les utilisateurs...

  • Technician Onsite Support

    2 weeks ago

    Saint-Laurent, Canada AVI-SPL Full time

    Description: **WHO WE ARE** AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified...

Desktop Support Technician

3 weeks ago

SaintLaurent, Canada Iron Service Global Inc Full time

**Responsibilities**:

- Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution.
- Manage IMAC and desk side support services.
- Manage hard and soft break fix services for laptops and desktops.
- Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor.
- Analyse Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation.
- Ensure that each Desktop Device is installed with the appropriate Desktop image.
- Manage Desktop Devices (hardware and software) incidents through to resolution.
- Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements
- Provide VIP support for Desk side issues per contract and be point of contact at the site for all IT related issues if no other IT support team unavailable like for MI calls.

**Requirements**:

- Knowledge and experience on windows 7 OS
- Good to have - knowledge in AD and smart hands and feet support.
- Good to have - knowledge and experience of supporting MAC devices and tablets
- Experience with Service management tool - ex - Service now
- Should have good expertise on EUC tools, remote support tools, MS office and outlook.
- Preferable to have a good understanding of Lync, VPN, and mobile device support.
- Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management
- Associate degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred.

**Job Type**: Fixed term contract
Contract length: 12 months

**Salary**: $28.00-$31.00 per hour

**Benefits**:

- Dental care
- Life insurance
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Desktop support: 1 year (preferred)
- Active Directory: 1 year (preferred)
- ServiceNow: 1 year (preferred)

**Language**:

- French (required)