Accounts Receivable and Billing Specialist

Job Description:
Amica Senior Lifestyles is setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to deliver a personalized senior living experience. Committed to enriching the lives of seniors now and as their needs change, Amica offers Independent Living (IL), Assisted Living (AL) and Memory Care (MC) lifestyle options. Established in 1996, the company owns and operates over 30 residences in British Columbia and Ontario, with plans to continue expansion in select markets.

**The Opportunity**

Partnering with residence managers and Property Accountants, the Accounts Receivable and Billing Specialist is a key role responsible for executing the day-to-day financial activities of the residents for the finance department. The incumbent will demonstrate keen attention to detail, be a self-motivated, a deadline driven professional, dedicated to delivering exceptional customer service through collaborative relationships.

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**Resident Handling**
- Partnering with Community Operations Managers and General Managers at the residences:

- Using Yardi Voyageur and Connect support a group of residences to ensure resident billing for new and existing residents are complete
- Process and maintain move-in and move out details for occupancy analysis and reporting
- Lead the monthly processing of rent increases
- Using excel create templates for ancillary revenue capture and timely preparation and posting
- Ensure timely preparation of move out deposit cheques for residents and maintain the security deposit ledger
- Provide daily support to the residences regarding resident changes
- Investigate and resolve community and resident inquiries
- Support the training and onboarding of new Community Managers and General Managers

**Monthly Billing**
- Prepare monthly billing reconciliation and work with Community Managers to ensure accuracy
- Reconcile accounts receivable aging report to the general ledger and follow up on outstanding balances
- Prepare monthly revenue reconciliation and variance analysis reports
- Provide insight on rate and occupancy to the property accounting group for detailed budget to actual analysis
- Participate in the monthly pre-P&L meetings to provide detail insights relating to revenue variances and at risk Accounts Receivable prior to publishing

**Internal Controls**
- Prepare audit schedules and analyses and provide support for financial audits
- Monitor and enforce internal controls surrounding revenue and receivables process
- Coordinate internal and external audit requests with the team

**Tax Compliance**
- Filing of provincial sales taxes
- Prepare annual tax receipts and tax letters for residents

**What you will bring**
- Bachelor’s degree with focus on accounting **or** 2+ years related experience
- Working knowledge of accounting principles
- Experience using Yardi Voyager
- Experience in similar industry
- Proven ability to succeed in a high-volume & fast-paced environment
- Willing to take on additional projects outside the scope of the role
- Advanced Microsoft Excel skills and ability to work with and analyze large datasets
- Experience in driving process improvement
- Enrolled or pursuing a CPA designation

**What can you expect from us**
- A diverse environment where individual differences are celebrated, and you’re encouraged to be your best self
- Collaborative environment where we work together to succeed as a team.
- Opportunity for you to shape and drive operational efficiencies through regular collaboration with Community and General Managers where you are empowered to make decisions, and through participation/lead of innovation projects
- Learning and development opportunities to help you grow
- Comprehensive company paid benefits package, RRSP matching
- Office is centrally located in the financial district, on the PATH and the TTC subway line, and provides easy access to downtown amenities
- Flex work hours and a hybrid work model for ultimate flexibility and life balance
- Casual office attire
- Amica Senior Lifestyles recognizes the importance of immunization to protect our residents, team members and visitors from COVID-19. Effective October 2021, a condition of employment is requiring that all new hires have received all required doses of a COVID-19 vaccine approved by Health Canada._
- Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted._

SO-Hiring-AMICA