Case Manager

**Hi. We're Trellis.**

Trellis Society is committed to active Reconciliation in alignment with the Truth and Reconciliation Commission (TRC) 94 calls to action and the United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP). Reconciliation is a highly valued and integrated part of our culture and work. Trellis' Reconciliation journey is intentional with meaningful engagement from all team members both collectively and as individuals.

Trellis Society is focused on futures to provide a continuum of services to people from all backgrounds, including those with complex needs. Trellis meets people where they are in their journeys, whether they're growing up strong, aspiring to achieve life goals or turning over a new leaf. With our support, people from all walks of life are empowered to reach their potential and move beyond systemic barriers and cultivate great outcomes.

Our programs focus on improving access to resources, developing family and community supports and building people's capacity to deal with life's challenges. At Trellis we work with children, youth, adults, families and communities to unearth their potential and support their growth.

**Our Values**:
We define who we are through living our values to achieve our vision to support everyone reach their full potential.
- **Courage**: we willingly embrace growth, and don't see it as optional
- **Empathy**: we relentlessly care about the growth of others and won't let anyone go unsupported
- **Learning**: we choose to grow through uncertainty, even when the status quo feels easier
- **Impact**: we go beyond what seems doable and prove that growth is possible.

The resounding impact we have on individuals and communities is thanks to our network of passionate, open minded and dedicated staff who are committed to the work they do everyday. We are looking for people who are eager to make an impact, while continuing to grow their expertise.

**We're Trellis - always growing and we're looking for passionate people who want to grow with Trellis**

**The Team**:Toni's House

**The Role**:Case Manager - Part Time (20 hours per week)
- Schedule: Monday to Friday shifts available with flexible hours
- Required to work at least one evening a week for recreation nights and house meetings

**What You'll Bring to The Role**:

- A post-secondary degree or diploma in the social sciences or human services field
- Equivalent combination of education experience and training will be considered
- Minimum 2 years of direct experience working with vulnerable populations
- Knowledge and understanding of the Housing First for Youth & harm reduction models
- Knowledge of the Foyer model's philosophy and operations
- Valid Class 5 Drivers License and Drivers Abstract
- Reliable vehicle as this position requires you to transport youth
- Current First Aid and CPR training
- Excellent verbal and written communication skills
- Able to provide a clear Criminal Record Check with vulnerable sector search and Child Intervention Record Check

**Tasks & Responsibilities**:
Case Management of Youth
- Providing ongoing support in a safe semi-independent home environment which is aligned with program model, guiding philosophies, and best practices
- Intensive Case Management for current youth and alumni within the Toni Kohn House. Case Management responsibilities include, but are not limited to, regular casework meetings, quarterly goal setting, data collection, intakes, discharges, assessment tools, and file management.
- Assist the youth in developing their communication and problem-solving skills
- Support youth in community appointments and meetings, including grocery shopping should they need support
- Support youth at medical appointments or hospital if a mental health or medical crisis occurs
- Facilitate a weekly recreational program and a monthly house meeting.
- Documentation of Reportable Incidents and contacts with the youth within the appropriate timeframe.
- Keep in contact with the youth daily and know of their whereabouts
- Support youth crisis, ensuring safety planning is in place and communicated with the Program Leadership, live-in staff and on-call as required.
- Ensuring chores are completed and completing them if youth are not able or willing, role modeling to youth by ensuring the home is maintained in a clean and orderly state.
- Light to moderate lifting to support youth with their move in's and out's

**What Trellis Offers**:
We provide people with meaningful work and are committed to offering equitable total compensation to all staff. This includes the following benefits:

- Flexible Health & Wellness Benefits
- Free and confidential support through the Employee & Family Assistance Program
- Vacation, Sick Days, and Wellness Days
- Consistent Training & Development Opportunities
- Diversity and Inclusion embedded into everyday practice.

**Our Commitment**:
We are committed to fostering a culture of inclusion and connectedness, where everyone is