Auto Parts Specialist

2 days ago

Ottawa, Canada Benson Auto Parts Full time

Are you passionate about cars? Do you know what it takes to keep a car in top notch condition? If the answer is yes, we may have the perfect job for you

Our Ottawa, ON location is currently recruiting for a full-time Auto Parts Specialist. Auto Parts Specialists are responsible for sales in our stores, both over the phone and in-person. As Auto Parts Specialists are the primary point of contact with our customers, they are expected to represent the Company with exceptional customer service at all times.

As a member of our team the Auto Parts Specialist will advise customers, handle payments, answer the Company phone in a prompt and courteous manner, and will also:

- Welcome all customers upon arrival and offer assistance/knowledge
- Resolve any customer concerns/complaints professionally and effectively
- Keep record of lost sales
- Process returns/exchanges of merchandise
- Pre-bill all transfers and orders
- Update the Store Manager of any problems with regards to store or customer related matters
- Order parts from suppliers
- Other duties as required
- Knowledge of automotive parts and accessories (an asset)
- Knowledge of tools and equipment (an asset)
- Previous experience in sales
- Previous experience in automotive sales (an asset)
- Automotive skills (an asset)
- Excellent communication and interpersonal skills
- Attention to detail
- Demonstrated computer skills
- Strong leadership skills
- Confidence and aptitude to operate independently and unsupervised
- Experience working in a team-based environment
- Outstanding time-management skills
- Ability to prioritize and handle multiple priorities professionally and effectively
- Availability to work rotating Saturdays

**After Applying**
- Please note, we will only be contacting applicants that will move to the next step of our recruitment process._

**The Benson Advantage**

At Benson Auto Parts we pride ourselves on being a one-stop-shop for all our customer’s auto needs.

We offer our Team Members opportunities for advancement in addition to competitive discounts on parts and services at our stores and shops.

After completing three months of service our full-time Team Members are not only eligible to participate in the Company group insurance plan, but also are eligible for a Line of Credit. The Line of Credit can be used for the purchase of parts and services for personal vehicles.
- At Benson Auto Parts we are committed to furthering an inclusive, accessible and diverse work environment. We offer accommodation, upon request, to applicants throughout our recruitment, assessment, and selection process._
- If you require accommodation or support, please do not hesitate to contact our Human Resources department_

**Salary**: $17.00-$22.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

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