Showroom Administrator/sales Consultant

Upper Canada Specialty Hardware Limited (UCSH) was founded in 1987. We provide consultation services to our customers and offered doors, frames and specialty hardware to meet our clients with discerning tastes. Our main goal is to provide quality service and innovation ideas for owners, architects, developers and contractors.

Over the years, UCSH has evolved into a family of companies that includes a commercial division, a residential division, a security division and installation services. Our work encompasses projects in all sectors of the building industry: hospitals, government buildings, office buildings, hospitality, civic, condominiums, custom residential and retail spaces. We have also been involved in specialty projects such as casinos, airports, theatres, computer data centres, police buildings, primary and secondary schools, and universities.

Our commitment to excellence is embodied in the strong relationships we’ve maintained with our business partners. We are confident we can enjoy continued success by recognizing that our UCSH team is our most important asset, and through an unwavering focus on continual improvement so that we may always over deliver in all facets of quality, reliability and integrity.

**WHAT’S IN IT FOR YOU?**

UCSH continues to grow and expand across Canada. We are looking for top talents like you to join our team and use your expertise to bring innovative ideas to UCSH

We offer competitive pay, benefits, perks, fun and collaborative work environment. Most importantly, we provide growing opportunities at UCSH

UCSH is looking for a full time **Showroom Administrator/Sales Consultant** position. This is an onsite position in our Markham location.

**WHAT’S THE JOB ABOUT?**

Reporting to the Managing Director, Operations, the Showroom Administrator/Sales Consultant position is responsible to greet customers and to provide a full range of support activities to optimize and maximize sales.

Some of the work you will do, but not limited to:

- Manage all aspects of small commercial projects, includes creating PO, sales order and coordinate with technicians and customers on installations schedule
- Ensure accuracy of quotes, orders and project details
- Provide after sales support to our customers, including after business hours support, if any
- Establish and maintain a high level of customer satisfaction service
- Coordinate with technicians on projects’ timeline and provide them with the scope of work
- Follow up with customers on estimated delivery time and scheduling of installations, if required
- Work with Management to suggest and assist in developing marketing strategy to increase sales force in the showroom
- Consultation with clients throughout projects in both showroom and site visits
- Support team members to cover all showroom activities
- Other duties as assigned

**WE ARE LOOKING FOR SOMEONE LIKE YOU WHO HAS**:

- Experience in door/cabinet hardware industry (or similar industry) would be a strong asset
- Minimum 1 - 2 years of experience in B2B sales
- Proven exceptional customer service skills
- Excellent organizational skills
- Quick learner and adaptable to changes
- Good computer skills (Microsoft Office, POS Software, MS Great Plains)
- Strong English communication skills - both verbal and written
- Good problem solving skills
- Valid Driver’s License and comfortable to drive, if required
- Excellent attention to detail
- We thank all applicants for their interest in employment with Upper Canada Specialty Hardware Ltd. (UCSH), however, only those selected for an interview will be contacted._
- We are proud to be in compliance with the Accessibility for Ontarians with Disabilities Act (AODA), 2005 and the Integrated Accessibility Standards Regulation. Applicants with a disability may request accommodation at any stage of the recruitment process by contacting the Human Resources Department._

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Schedule:

- Monday to Friday

Application question(s):

- Do you have a valid Ontario Driver License?
- Do you have your own vehicle to travel, if it is required?

**Experience**:

- B2B sales: 1 year (preferred)
- door/carbinet hardware industry: 1 year (preferred)

Work Location: In person