Collections Officer

7 days ago

Edmonton, Canada Commercial Credit Adjusters Ltd Full time

**What We Offer**:

- Full-time hours with flexible shift options
- Group benefit plan
- Convenient downtown location and on-site security
- Opportunities for professional development and growth
- Friendly, supportive and diverse work environment
- Excellent experience and opportunity to gain knowledge of the credit industry; including credit reporting, credit repair and personal budgeting
- Competitive commission structure

**Responsibilities**:

- Establish contact with consumers (by telephone) and assist with the resolution of delinquent accounts (outbound and inbound calls)
- Negotiate payment of debts in accordance with client and company guidelines
- Investigate and advise on different forms of payment and/or settlement options
- Clearly document/update files on the system to support file activity
- Uphold the CCA Code of Conduct by ethically treating each consumer with integrity, honesty, dignity and respect at all times

**Qualifications**:

- 3rd party collections experience considered an _asset_
- Customer service and call centre experience considered an _asset_
- Strong negotiation and conflict resolution skills
- Excellent verbal and written communication
- Self-motivated, goal and detail oriented
- Sound decision making and judgement
- Strong organizational skills
- Dedicated and ethical
- Ability to work individually and with a team in a fast paced environment
- Solid computer skills
- Strong grasp of the English language

Since 1991, CCA has been a highly respected industry leader in Accounts Receivable Management Services across Canada. We look forward to making you a part of our team

  • Collections Officer

    1 week ago

    Edmonton, Alberta, Canada Commercial Credit Adjusters Ltd Full time

    At CCA, we're redefining what collections can be. We treat people with respect, communicate with clarity, and focus on finding real solutions—not just chasing payments.If you believe compassion matters, especially when someone's going through a tough time in their lives, this role offers a chance to make a meaningful impact. You'll connect with...

  • Remote - Collections Officer

    1 week ago

    Edmonton, Canada MCAP Full time

    **Remote - Collections Officer** **MCAP at a Glance** Joining MCAP means you will be a part of our diverse workforce of highly talented individuals who are recognized for their expertise and success! At MCAP, your professional expertise, commitment to teamwork and passion for service excellence are recognized and rewarded with competitive total rewards...

  • Remote - Bilingual Collections Officer

    1 week ago

    Edmonton, Canada MCAP Full time

    **Remote - Bilingual Collections Officer** **MCAP at a Glance** Joining MCAP means you will be a part of our diverse workforce of highly talented individuals who are recognized for their expertise and success! At MCAP, your professional expertise, commitment to teamwork and passion for service excellence are recognized and rewarded with competitive total...

  • Collections Officer

    3 days ago

    Edmonton, Canada Commercial Credit Adjusters Full time

    **What We Offer**: Full-time hours with flexible shift options Group benefit plan Convenient downtown location and on-site security Opportunities for professional development and growth Friendly, supportive and diverse work environment Excellent experience and opportunity to gain knowledge of the credit industry; including credit reporting, credit repair and...

  • Debt Counsellor/ Collection Officers

    7 days ago

    Edmonton, Canada Total Credit Recovery Full time

    **Now Hiring - Debt Counsellor or Collection Officers Edmonton, Alberta** Are you a motivated individual? If so, then bring your expertise to Total Credit Recovery to conduct debt collection activities. We need talented, passionate professionals who are motivated to succeed! - Thrives in the art of communication whether it be written or verbal - Enjoy...

  • Debt Counsellor/ Collection Officers

    1 day ago

    Edmonton, Canada Total Credit Recovery Full time

    **Now Hiring - Debt Counsellor or Collection Officers Edmonton, Alberta** Are you a motivated individual? If so, then bring your expertise to Total Credit Recovery to conduct debt collection activities. We need talented, passionate professionals who are motivated to succeed! - Thrives in the art of communication whether it be written or verbal - Enjoy...

  • Debt Counsellor/ Collection Officers

    1 week ago

    Edmonton, Canada Total Credit Recovery Full time

    **Now Hiring - Debt Counsellor or Collection Officers Edmonton, Alberta** Are you a motivated individual? If so, then bring your expertise to Total Credit Recovery to conduct debt collection activities. We need talented, passionate professionals who are motivated to succeed! **What’s in it for you?** - Competitive salary - Paid training - Commission,...

  • Debt Counsellor/ Collection Officers

    2 weeks ago

    Edmonton, Canada Total Credit Recovery Full time

    **Now Hiring - Debt Counsellor or Collection Officers Edmonton, Alberta** Are you a motivated individual? If so, then bring your expertise to Total Credit Recovery to conduct debt collection activities. We need talented, passionate professionals who are motivated to succeed! **What’s in it for you?** - Competitive salary - Paid training - Commission,...

  • Collections Clerk

    2 weeks ago

    Edmonton, Canada Calmont Group Full time

    We are the best at what we do so what are you waiting for? The Calmont Group is growing and we would love for you to come and grow with us! For nearly 50 years, Calmont Group, a growing Canadian-based company with branches in Alberta, Saskatchewan, Manitoba, and Ontario. We are dedicated to delivering best-in-class transportation solutions to meet the...

  • Collections Paralegal

    3 days ago

    Edmonton, Canada WITTEN LLP Full time

    **About Witten LLP** As a member of Witten LLP, you will join a dynamic and talented team, engaging in challenging and rewarding work. Our team members benefit from ongoing mentorship and collaboration, fostering continuous learning and growth. If our values resonate with you and you believe you would be a great addition to our team, we would love to hear...