Contract Administrator

Are you passionate about delivering exceptional customer service and ensuring client satisfaction? Do you have experience in the real estate or construction industry? Join our team at Truman as a Contract Administrator In this role, you will be the primary point of contact for our clients, ensuring a seamless and satisfying experience throughout the purchasing process. You will handle inquiries, resolve issues, and oversee the administration of purchase contracts, ensuring smooth financial transactions and compliance with company policies.

**Responsibilities**:
Contract Administration
- Manage the complete administration of purchase contracts, ensuring precise drafting and proper handling of any subsequent amendments or addendums.
- Collect and monitor deposits efficiently, keeping detailed records to ensure smooth financial transactions and adherence to company policies.
- Prepare and maintain detailed records and documentation for all contracts, ensuring compliance with legal and company standards.

Inventory and Transaction Management
- Monitor the sales and availability of inventory, overseeing each transaction from initial inquiry to closing.
- Ensure effective coordination between sales, marketing, and administrative teams.

Customer Service
- Handle front-end customer service, responding to inquiries and resolving issues promptly.
- Serve as a primary point of contact for existing purchasers, providing updates and support throughout the sales process.
- Develop and maintain strong relationships with clients and realtors, ensuring their satisfaction and addressing any concerns.

Financial Coordination
- Coordinate with the accounting department to ensure timely and accurate processing of deposit receipts, commission invoices and financial reporting.

Support and Collaboration
- Support the sales team with administrative tasks and ensure all sales-related documentation is up-to-date and accessible.
- Assist in the resolution of any contract-related issues or disputes, working closely with legal counsel as necessary.
- Additional customer service and administrative tasks as required.

**Qualifications**:

- Minimum of 2 years of experience in contract administration or customer service, preferably in the real estate, construction, or home building industry.
- Excellent organizational skills and attention to detail.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and CRM software.
- Exceptional communication and interpersonal skills.
- Ability to work independently and as part of a team, managing multiple tasks and deadlines.
- Strong problem-solving skills and the ability to resolve issues with efficiency.
- Knowledge of the real estate market or construction industry is considered a plus.

**Benefits**:

- Competitive salary
- Extended health and dental benefits

**Who We Are**:
**Truman**

For over 35 years, Truman has been building properties of exceptional quality and distinguished craftsmanship in Calgary and surrounding areas with the core belief that everyone can Live better.®

We strive to turn this vision into reality by continuously challenging ourselves to surpass industry standards through innovation, unwavering commitment to quality, and exceptional value. As a result, we have consistently enhanced the lives of the families we serve on multiple fronts, treating them as an extension of our own family. With the collaboration of our dedicated builders and skilled artisans, we passionately design and construct world-class residences, mixed-use projects, and commercial developments.

Pay: From $60,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Administrative: 2 years (preferred)
- Real Estate or Construction: 1 year (preferred)

Work Location: In person

Expected start date: 2024-11-01