Service Technician

2 weeks ago

Cambridge, Canada Reliance Home Comfort Full time

LEARN, DEVELOP AND GROW - WITH RELIANCE
By joining Reliance as a HVAC Technician, you become part of an organization that is committed to delivering exceptional experiences for our customers and will support you to be your best.
What will you do?
- Represent Reliance in a professional, courteous and customer service oriented manner on each and every call; you are a proud ambassador for our company
- Appliance installation, maintenance and repairs for residential customers in accordance with manufacturer specifications and local codes
- General and other inspections of all types of appliances for residential users.
- Correctly instruct customers on proper care and maintenance.
- Explain the value of Reliance’s products, services and programs on every call.
- Adhere to all safety rules and procedures.
- Maintain up-to-date knowledge of all modern equipment and regulations.
- Perform other duties as required by supervisor or designate.

What do we offer?
- Competitive starting wages
- Company vehicle, tools, uniform and equipment all provided
- Consistent full-time hours and opportunity for overtime
- Ability to earn additional incentives
- Education and training cost subsidy
- Paid apprentice leave for eligible Team Members
- On-the-job training and defined Career Paths to advance your career
- A comprehensive benefits and group savings plan
- Generous discount on Reliance products

What do you bring?
- Completed a minimum of Grade 12 or equivalent.
- Must have a Gas Technician II license.
- Registered for the Certificate of qualification (C of Q) as an Air Conditioning Mechanic (Ontario - 313d or 313a).
- Ozone Depletion Prevention (ODP) card (asset).
- Must have at least a Class G Driver’s License.
- Be willing and able to work rotating shifts and standby duties as required.
- Must be physically capable of performing all work required of this position, i.e. occasional lifting of 25 kg up to shoulder height, frequent bending, occasional squatting/kneeling, working inside and outside in all types of weather within environments that can be dusty and/or slippery.
- Must be able to communicate clearly and effectively, both in written and verbal communications.
- Must have strong interpersonal and problem solving skills.
- Must have outstanding customer service skills.
- Must be able to demonstrate ability to understand/learn new technologies (i.e. Electronics/electricity).
- Must be willing to wear Company provided uniform.
- Maintain company vehicle to a clean and safe standard.

Why Reliance?
Headquartered in Toronto, Reliance is the industry leader in providing home comfort solutions to over 1.9 million customers across North America. Reliance provides reliable home heating, cooling, hot water, water purification, electrical, plumbing & Smart Home products & services.
Each day, our Team Members are dedicated and focused on delivering an outstanding customer experience, developing top talent and giving back to the communities where we live and work. Reliance is an $900 million business with over 2,400 Team Members and growing We are proud to be recognized by Waterstone Human Capital Ltd. as Canada's 10 Most Admired Corporate Cultures.

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