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Social Media Coordinator

3 weeks ago

Coquitlam, Canada Penfolds Roofing & Solar Full time

Join Penfold’s Roofing & Solar team and embark on an exciting journey as a Social Media Coordinator. We are on the lookout for a passionate individual who lives for social media engagement and is savvy at generating website content.

At Penfolds, we're more than just a workplace; we're a family. We provide families and businesses with everlasting protection from the changing environment. We are a diverse, hardworking team who values teamwork, friendship and fun. From regular company events to our unwavering commitment to customer satisfaction, Penfolds sets the bar high in the industry. Come work in an office with a relaxed yet high paced environment where jeans are the norm.

**What We Offer**:

- Competitive salary
- Generous vacation allowance (3 weeks)
- Comprehensive Health and Dental benefits
- RRSP matching program
- Engaging social and volunteer activities

**Social Media Responsibilities**:

- Creating captivating content across various platforms, including Facebook, Instagram, and LinkedIn
- Editing photos and video for content generation
- Developing and maintaining a consistent posting schedule for active engagement
- Monitoring and responding to comments and messages with a friendly and informative brand voice
- Collaborating with the marketing team to align social media strategies with company goals
- Ensuring all content aligns with brand standards and voice

**Marketing Responsibilities**:

- Maintaining WordPress website and creating landing pages with tools such as Unbounce
- Writing and posting blog content
- Handling day-to-day administrative tasks efficiently
- Providing exceptional customer service to all phone and digital inquiries
- Occasional administrative support when needed
- Recording and organizing client interactions
- Assisting in the coordination of company events
- Managing the photo/video asset library

**Requirements**:

- Minimum 2 years of customer service experience
- Excellent English writing and communication skills
- Strong organizational skills with the ability to prioritize tasks effectively
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Diploma or Degree in a related field is a plus
- Understanding of traditional and digital marketing, content marketing, and social media
- Experience with Canva and social media scheduling tools like Metricool or Hootsuite
- Familiarity with Adobe Photoshop or similar editing software
- Experience with Adobe Creative Suite tools like Illustrator and Premiere Pro
- Experience in crafting blog posts and maintaining websites using WordPress

**Penfolds is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.