Operations Administrator

**Operations Administrator - (BDL) Contract**:

- Requisition ID: 1266
- Location: Port Coquitlam, Ontario, Canada, V3C 0B6
- Job Type: Contract

**Who We Are**:
Officially established in 1995, but with historical roots dating back to 1971, we know a thing or two about how to deliver beer. BDL is a private joint venture company owned by Labatt Breweries of Canada and Molson Coors Breweries that provides wholesale distribution of beer and the collection of returnable, refillable and recyclable beer containers within the four Western Canadian Provinces, Northwest Territories and the Yukon. Our mission is to serve our customers and communities responsibly and with integrity, striving to deliver superior distribution that is efficient and cost-effective. We’re leaders in providing a healthy and safe working environment, and a role model in environmental leadership with the goal to continuously preserve our planet

**The Role**:
**Location**:
Onsite at the Port Coquitlam Distribution Centre

**What You'll Be Doing**:

- Support operations working in a fast paced and dynamic environment
- Daily reporting and ongoing verification/compilation of paperwork
- Manage a ticket system for customer inquiries and requests, ensuring timely resolution
- Process credits, create purchase requisitions, and manage invoices and invoice adjustments
- Investigate and complete customer credit requests
- Effectively communicate with customers as this position requires direct contact with internal and external customers or third-party carriers
- Investigate delivery discrepancies and accurately input key data including relevant codes into SAP
- Perform other related duties and projects as assigned

**Who You Are - Your Knowledge, Skills & Experience**:
**Education**:

- High school diploma or equivalent required

**Experience**:

- Preferable experience with SAP, and/or similar ERP systems experience using business process management software
- Experience working within a dispatch or warehouse environment would be preferable

**Skills**:

- Exceptional data-entry speed and accuracy
- Proven ability to produce accurate, efficient and timely documentation
- Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)
- Excellent customer service, communication, teamwork, and interpersonal skills

**What We Offer**:

Our success as an organization is a result of our commitment to our greatest strength our people We believe that any opportunity we can provide to help further your career growth and development is an investment in not only your individual success, but our overall success as a business.

**The base hourly rate for this position will range between $19.04/hour and $23.80/hour.**

We work to recognize you in meaningful ways and in addition to providing a competitive compensation, we are pleased to offer a health benefits program with no waiting period, employee & family assistance program, recognition programs, employee special offers, and a casual dress and work environment.

**Equal Opportunity Employer**

We are committed to providing a respectful and empowering workplace that values our greatest resource, our people. Diversity, Equity, Inclusion & Belonging are essential components of our culture that empower us to meet the needs of our employees, customers and communities. We welcome applicants from all backgrounds including racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, 2SLGBTQIA+ persons, and any other characteristic. We’re an equal opportunity employer and provide employment accommodation in accordance with provincial legislation. If contacted for an employment opportunity or testing, please advise Human Resources if you require accommodation at any stage of the recruitment process.