Administrative Support Ii

ADMINISTRATIVE SUPPORT II

**ADVISING OFFICE, SCHOOL OF BUSINESS**

**Competition No.** 25.01.43

**CATEGORY**

**SALARY**

**CLOSING DATE**
- Full-Time Replacement Term (35 hours per week)
- MSA Band B (Steps 1-8): $18.889 - $27.480 per hour. $34,378 - $50,014 per annum (Based on 35 hours per week).
- February 11, 2025

**About Us**:

- MacEwan University is where caring faculty help people connect their passions to their future paths. Located in the heart of Edmonton’s diverse and dynamic downtown community, and on the traditional lands of Treaty 6 First Nations and homelands of the Métis people, MacEwan is known for exceptional undergraduate learning. With its dedication to teaching excellence, informed by scholarly research, innovation, and creative activity, MacEwan provides an exceptional collaborative and supportive learning environment with a commitment to human rights, environmental sustainability, and opportunities for community engagement. We are committed to creating an equitable, diverse, inclusive, and welcoming community for all peoples, cultures, and identities.

Our comprehensive undergraduate university offers 55 programs to more than 19,000 full
- and part-time students in business, communications, community and human services, design, fine and performing arts, health, humanities, natural science, nursing, public safety, and social science. Through a wide array of experiential learning opportunities, and strategic relationships in the community, we partner with others to produce graduates of stature. Along with a robust grounding in their chosen disciplines, MacEwan students are given durable life skills that prepare them to take on the world.

**Opportunity**:
MacEwan University is seeking a detail-oriented Administrative Support II for a 13-month term opportunity with our Advising Office with the School of Business. You will be responsible for delivering customer service and playing a key role in the office’s success by offering administrative support to advisors and students, as well as serving as the primary point of contact both internally and externally for the Advising Office.

Key responsibilities include:

- Creating and maintaining accurate files, databases, records and queries;
- Managing advisors calendars’ bookings and scheduling;
- Creating meeting minutes for regular Advising Office meetings;
- Distributing department mail to faculty, staff and students and preparing shipping documents;
- Ordering office supplies and maintaining inventory;
- Maintaining office equipment and assisting with copy and print services as required;
- Managing pass keys for student room bookings;
- Supporting School events such as Convocation, Awards Banquet and Orientation Day with tasks that include booking space and ordering catering; and
- Tracking Advising Office service statistics.

**SKILLS**:
You will have:

- Excellent interpersonal skills to effectively communicate and support students, faculty, staff and external stakeholders;
- The ability to work independently and as a team member in a fast-paced and varied work environment with many interruptions;
- A high level of diplomacy and judgement in dealing with daily tasks;
- The ability to manage multiple priorities and demands with a high level of accuracy and detail;
- Excellent written and verbal communication skills;
- The ability to learn data information systems; and
- Proficiency with Microsoft Office Suite and Google Applications.

**QUALIFICATIONS**:

- A minimum of a high school diploma, with an Office Administration certificate.
- A minimum of 1 year administrative/clerical and/or front-line reception/customer service experience.
- Experience within an academic environment would be considered an asset.
- Experience with PeopleSoft would be considered an asset.
- An equivalent combination of education and experience may be considered.

**BENEFITS**:
When you become part of the MacEwan University team, you will enjoy a competitive salary. Our total compensation package includes:

- Competitive base pay
- Generous vacation time
- Flexible benefits package
- Continuous learning culture
- Opportunities for career growth