Infrastructure Specialist

At Rogers, we are committed to helping Canadians bridge the digital divide and ensure that no one is left behind in accessing reliable connectivity. Through our Service Expansion projects, we are proud to bring our wireless and internet service to homes and businesses across the country to connect them to the people and things that matter most.

Our rapidly growing team is looking for new team members who are committed to making connectivity possible for our neighbours, communities, and local businesses. This team works cross-functionally, collaborating with our Network, Rogers for Business, and Consumer teams to make a lasting impact in underserved or unserved communities for generations to come.

Come play a key role in building the future of innovation in Canada.

Are you up for the challenge and the fun? If so, consider the following opportunity:
Rogers is seeking an **Infrastructure Specialist** reporting to the Manager, Equipment Operations (Operations Voice Data and Enhanced Services). The Specialist will be accountable for ensuring the quality and stability of the wireless access network by performing preventative and corrective maintenance routines remotely and will provide remote technical support for wireless switch and cell site equipment nationally. Please note that background checks are required as a condition of employment.

**What you will do**:

- Perform preventative maintenance routines and analyze data for Microwaves, DC power plants, RTU, free air-cooling systems and interface with NOC/Field Operations to resolve network issues.
- Perform remote configuration, software and vendor license management.
- Coordinate/Support/ and lead Technicians on industry/vendor best practices for operations & maintenance, to maximize efficiency and ensure consistency across the national network.
- Support internal Planning and Engineering teams to resolve capacity/utilization issues.
- Enhance network security through user administration of all microwave transport network elements.
- Administer and deploy network element backup policies as part of preventive maintenance routines to ensure effective recovery of systems in emergency situations.
- Work with OSS to continue to develop established tools and processes for preventative maintenance.
- Build scripting solutions to automate change activities and routine tasks.
- Maintain/update existing databases with accurate and up to date information.
- Build and enhance reports to audit various key network parameters to ensure compliance against Rogers set standards.
- Assist with new device integration into OSS alarming and reporting platforms.
- Ability to work night shift as required on a regular rotational basis.

**What you bring**:

- Degree in Electronics/Telecommunications or equivalent academic qualification.
- 3+ years of Operational and maintenance experience with Telecommunication equipment.
- Firm understanding of Microwave radios, power plants and Telemetry (RTU) equipment.
- Demonstrated investigative, problem solving, analysis and troubleshooting skills.
- Strong interpersonal and communication (verbal and written) skills.
- Strong Knowledge of Microsoft Excel and data manipulation in Excel.
- Proficient Knowledge of Network Automation, Business Objects, CLI/SNMP protocols.
- Experience with programming languages including Java, Python, SQL and Shell would be an asset.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Rd (341), Brampton, ON
Travel Requirements: None
Posting Category/Function: Technology & Information Technology
Requisition ID: 275847

Together, we'll make more possible, and these six shared values guide and define our work:
Our people are at the heart of our success
Our customers come first. They inspire everything we do
We do what’s right, each and every day
We believe in the power of new ideas
We work as one team, with one vision
We give back to our communities and protect our environment

Posting Notes: Digital & Technology