Ground Support

2 weeks ago

Thunder Bay, Canada North Star Air Ltd. Full time

**Purpose of the position**

Under the direction of the Base Manager, you will be primarily responsible for offering logístical ground support to air crews and cargo acceptances. Additional assignments will also include general labor duties, loading and offloading aircraft/trucks, general housekeeping, data entry, and other duties as assigned by management.

Responsibilities & Duties
- Ensure excellent customer services when handling customer calls/inquiries; accepting cargo; collecting payment; providing quotes and in any other customer situation
- Contact customers regarding incoming freight, required purchase orders or monies due in a professional and courteous manner
- Accurately produces all freight loads for company aircraft according to the prescribed aircraft weight and balance prior to scheduled departure times
- Maintain accurate records of all incoming and outgoing freight
- Accurately enter all incoming freight into Skyline
- Cargo acceptance and inventory control
- Complete Daily Cash Outs and any other required paperwork
- Follow company policies and procedures when accepting dangerous goods
- Perform and uphold North Star’s Customer Service Standards to both internal and external customers
- Any other related duties as assigned

Skills & qualifications
- High school diploma or equivalent is an asset
- Previous shipping and receiving experience is an asset
- Demonstrated ability to operate material handling equipment including forklift truck
- Knowledge of filling out waybills is an asset
- Able to communicate both verbally and in writing
- Basic mathematical skills
- Able to work efficiently as a part of a team as well as independently
- Attention to detail in all areas of work.
- Excellent organizational, time management and prioritizing skills
- Ability to communicate in Oji-Cree or Ojibway is an asset
- Ability to lift up to 40lbs; Repetitively
- Must obtain a criminal background check

Additional Requirements:
If you are interested in this position, please submit your cover letter and resume to:
**Benefits**:

- Casual Dress
- Group Retirement Pension
- Dental Care
- Disability Insurance
- Employee Assistance Program
- Extended Health Care
- Company Uniform
- Life Insurance
- On-site Parking
- Paid Time Off
- Profit Sharing
- RRSP
- Store Discount
- Flight Benefits
- Vision Care

Working Conditions:

- Overtime as required
- Weekend work may be required

Pay: From $19.67 per hour

Expected hours: 40 per week

Additional pay:

- Overtime pay

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Profit sharing
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Overtime

**Education**:

- Secondary School (preferred)

**Experience**:

- Landscape maintenance: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Class G Licence (preferred)

Work Location: In person

Application deadline: 2024-11-29
Expected start date: 2024-12-02

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