Retail Store Supervisor

2 days ago


Oshawa, Canada The Hot Tub People Full time

About Us

The Hot Tub People is a family-owned business with over 20 years of experience in hot tubs, swim spas, and backyard leisure products. We are Ontario’s trusted destination for relaxation, wellness, and backyard enjoyment.

We are looking for a **Store Supervisor** who is hungry, driven, and ready to make an impact. This is the perfect opportunity for someone with the **sales skills, retail leadership experience, and marketing know-how** to **explode the Oshawa market**.

**Responsibilities**:

- **Sales Leadership**: Engage customers in a consultative sales process, drive revenue growth, and close deals in a high-ticket retail environment.
- **Retail Operations**: Manage day-to-day store operations, displays, cleanliness, and inventory oversight.
- **Team Coaching**: Lead and mentor a small sales team, setting high standards for performance and customer service.
- **Marketing Execution**: Support local marketing campaigns, promotions, and community events to build awareness and traffic.
- **Customer Relationship Management**: Leverage our CRM to manage leads, follow-ups, and sales pipelines effectively.
- **Reporting**: Provide sales updates, performance metrics, and market feedback to senior management.

Mandatory Qualifications
- **Proven Sales Experience**: Minimum 2 years in sales, ideally in retail or consultative/high-ticket sales.
- **Retail Experience**: Strong understanding of retail operations and customer engagement.
- **Marketing Experience**: Hands-on involvement in promotions, events, or campaigns.
- **CRM Proficiency**: Comfortable using CRM software to track leads and sales performance.
- **Leadership & Motivation**: Strong ability to lead by example and stay self-driven without micromanagement.
- **Coachability & Grit**: Willingness to learn, adapt, and push to achieve goals.

Assets (Nice-to-Have)
- **Shopify experience** (or e-commerce knowledge).
- Supervisory or management experience in a sales/retail setting.
- Background in wellness, lifestyle, or home leisure products.
- Entrepreneurial mindset with a strong drive to succeed.

Why Join Us?

What We Offer
- Competitive hourly wage + commission (earnings tied to your results).
- Career-defining opportunity to spearhead a brand-new market.
- Training, mentorship, and clear advancement opportunities.
- Employee discounts on hot tubs, swim spas, and accessories.
- A supportive, entrepreneurial culture where hustle and initiative are rewarded.

**How to Apply**:
Pay: $22.50-$27.50 per hour

**Benefits**:

- Company events
- Dental care
- On-site parking
- Store discount

Application question(s):

- Do you have experience leading or supervising a team in a sales or retail setting?
- Have you ever been responsible for increasing store traffic or generating new leads? If yes, how?
- What type of sales have you done?

Work Location: In person



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