Dispatcher/customer Service
2 weeks ago
**Job Summary**
- You have excellent time management, customer service, multitasking and organizational skills
- You can analyze customer needs and provide appropriate solutions or escalate issues as necessary.
- You can efficiently perform data entry tasks accurately to maintain up-to-date customer records.
- You can communicate with customers professionally and demonstrate excellent phone etiquette while handling customer interactions.
- You have extremely strong phone skills - high energy and passion for helping others
- You can effectively communicate and collaborate with team members in a timely manner
- Previous scheduling experience is a requirement
- Knowledge of the city and region is an asset
- Understanding and experience with roll-off bin, portable toilet and fencing services is an asset
- Administrative experience is an asset
- Ability to work well under pressure in a fast-paced environment
- Written and verbal proficiency in English
- Ability to take direction
- Ability to work independently with little supervision
- Problem-solving initiative
- Attention to detail
Join our team as a Customer Service Representative where your contributions will help us enhance our customer experience
**Job Types**: Full-time, Permanent
Pay: $50,000.00-$70,000.00 per year
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
**Experience**:
- Dispatching: 1 year (preferred)
- Customer service: 3 years (required)
- Administrative: 3 years (required)
**Language**:
- English (required)
Work Location: In person
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