Customer Service Specialist I

4 days ago

Vaughan, Canada Cleveland Range LTD. Full time

We are Cleveland Range LTD We design, manufacture and supply best-in-class commercial skillets, kettles & Steamers for the global foodservice market. We empower you to grow with us. We recognize you and reward you. We win together as one team.

**Department**:
Customer Service

**Reports To**:
Manager, Customer Service

**Job Summary**:
Under general supervision, enters, monitors and tracks customer purchase orders, processes debit/credit memos, maintains order information filing system, and provides knowledgeable support for assigned products. Work is focused on responding to inbound customer calls related to processing sales orders and resolving routine order/delivery issues. **This is a 6month contract.**

**Responsibilities**:

- The Customer Service Specialist will deal with incoming calls from customers and will handle all aspects of an assigned sales territory and/or accounts.
- Acting as liaison between customers, production and distribution departments related to specific customer
- Enter orders in our information/processing system
- Aware of the status of account sales orders, product lead times, delivery schedules, equipment returns and replacements.
- Resolves routine and more complex problems and communicates solution or requested information to the customer.
- Analyzes customer service needs and refers to other service or technical departments for follow-up as needed.
- Uses a computerized system to gather information.
- Work is generally routine or typically follows standard procedures.
- Communicates information that requires little explanation or interpretation.

**Required Qualifications and Skills**:

- Excellent communication and interpersonal skills
- Strong problem solving and analytical skills
- Ability to function with minimum supervision in a fast-paced environment
- Ability to work with and communicate effectively with all levels of the organization - both internally and externally.
- Strong teamwork skills. Must be a team player.
- Ability to deal with frequent changes, delay or unexpected events.
- Experience with QAD is a plus; not required.

**Education**:
High school diploma or equivalent.

**Working Conditions**:
**In office 5 days a week - 38 hours work week.**

Monday - Thursday: 7:30AM - 4:45PM;

Friday - 7:30AM - 12:30PM.

8271 Keele street, Concord.

Salary range: $48K / yr - $52K / yr. Benefits are not available for this role.
- C_leveland Range LTD., a Welbilt brand, has been a leading manufacturer for over 100 years which designs and produces a full line of commercial skillets, steamers and kettles cooking equipment. The facility based in Concord, Vaughan supports our Cleveland Range brand and is a division of Ali Group._
- Welbilt, Inc. is an equal opportunity employer that values diversity in the workplace_
- All applicants shall receive equal consideration and treatment in employment without regard to race, colour, religion, ancestry, national origin, age, sex, marital status, familial status, medical condition, or any other status protected by law. All recruitment, hiring, placements, transfers, and promotions will be based on individual skills, knowledge, abilities, and business needs._
- This requisition is an active job requirement._

  • Customs Associate I-1

    3 weeks ago

    Vaughan, Canada FedEx Canada Full time

    Join to apply for the Customs Associate I-1 role at FedEx Canada Responsible for ensuring that U.S. and Canadian customs regulations are adhered to when processing import and export documents to facilitate the movement of cross-border packages. Communicate with consignees, shippers and brokers to clear shipments, close entries, resolve paperwork issues and...

  • DFC Customer Service Representative I

    5 days ago

    Vaughan, Ontario, Canada Lithia & Driveway Full time

    Dealership:L0485 Lithia Master LP Company, LPPfaff Home Office Driveway Finance Corporation (DFC) is a modern automotive lender and part of the Lithia & Driveway (LAD) family, one of the largest automotive retailers in North America. DFC provides flexible, customer-focused financing solutions that support both retail and commercial clients. Our innovative...

  • Specialist, Customer Service

    3 weeks ago

    Vaughan, Canada TaylorMade Golf Full time

    Specialist, Customer Service page is loaded## Specialist, Customer Servicelocations: Woodbridge, Ontariotime type: Full timeposted on: Posted 4 Days Agojob requisition id: R0003245**Position Summary:**The Customer Service Specialist additional position in the department is responsible for delivering the best customer service and support in the...

  • Specialist, Customer Service

    2 weeks ago

    Vaughan, Canada TaylorMade Golf Full time

    Specialist, Customer Service page is loaded## Specialist, Customer Servicelocations: Woodbridge, Ontariotime type: Full timeposted on: Posted 4 Days Agojob requisition id: R0003245**Position Summary:**The Customer Service Specialist additional position in the department is responsible for delivering the best customer service and support in the...

  • Specialist, Customer Service

    6 days ago

    Vaughan, Canada TaylorMade Full time

    Position Summary:The Customer Service Specialist additional position in the department is responsible for delivering the best customer service and support in the industry by providing excellent in-house customer service through the full use of technical, administrative, organizational, interpersonal and communicative skills.   Helps establishes a culture...

  • Specialist, Customer Service

    3 weeks ago

    Vaughan, Canada TaylorMade Golf Company Full time

    Specialist, Customer ServiceJoin TaylorMade Golf Company in delivering superior customer support through technical, administrative, and interpersonal skills. The role fosters an elite culture where each team member is accountable for memorable service.Essential Functions and Key ResponsibilitiesMaintain and enhance customer relationships by building trust...

  • Cross-Border Customs Associate I

    3 weeks ago

    Vaughan, Canada FedEx Canada Full time

    A leading logistics company in York Region is seeking a Customs Associate I-1 to ensure compliance with U.S. and Canadian customs regulations for cross-border packages. The successful candidate will manage communications with consignees, shippers, and brokers, while resolving paperwork issues. Ideal applicants will have a high school diploma, strong customer...

  • DFC Customer Service Representative I

    2 days ago

    Vaughan, ON LK M, Canada Lithia & Driveway Full time

    Dealership:L0485 Lithia Master LP Company, LPPfaff Home OfficeDriveway Finance Corporation (DFC) is a modern automotive lender and part of the Lithia & Driveway (LAD) family, one of the largest automotive retailers in North America. DFC provides flexible, customer-focused financing solutions that support both retail and commercial clients. Our innovative...

  • Digital Printing Specialist and Customer Service Rep

    4 days ago

    Vaughan, Canada Allegra Marketing Print Mail Full time

    **Digital Printing Specialist and Customer Service Rep** Location: Woodbridge/Vaughan, Ontario Are you passionate about digital printing and production? Do you excel in customer service and managing workflow? We are a custom Printing and Production company committed to delivering exceptional customer service, and we're looking for an experienced Digital...

  • It, Service Specialist

    7 days ago

    Vaughan, Canada Aritzia Full time

    THE TEAM The mission of the Information Technology Department is to provide exceptional pro-active and re-active technology service and support. THE OPPORTUNITY Aritzia is growing and our IT Service Management team is growing with it. This is a unique opportunity to be part of the team that is the first and single point of contact for all IT incidents and...