Manager, Information Technology

**Reference #**
- 00927

**Posted**
- Wednesday, June 11th, 2025 at 12:00am

**Scope**
- Public Applications Accepted

**Position**
- Manager

**Department**
- Information Technology

**Term**
- Permanent, Full-Time

**Pay**
- $95,755 - $98,628

**VALUES AND COMMITMENT**

At Northumberland Hills Hospital (NHH), our shared purpose is **_People First,_** and our core values of **Integrity**, **Quality**, **Respect**, **Compassion** and **Teamwork** are at the centre of who we are and what we do. We remain committed to sustaining an experienced workforce that reflects Northumberland Hills Hospital’s dedication to recognising everyone’s contributions and respecting everyone’s dignity, unique experience, and potential.

**EQUITY AND ACCESSIBILITY STATEMENT**

**LOCATION AND ABOUT NHH**

**ROLE OVERVIEW**

Reporting to the Director, Information Technology, the **Manager, IT Operations and Applications** provides leadership, support, and guidance for the Information Technology department for all items concerning IT Business Operations, IT Applications, IT Service Desk and Project Management as it relates to IT. This position is responsible for day-to-day management and the ongoing development of the functional areas within the portfolio. These functions are performed in accordance with the strategic plan, philosophy, and values of NHH and include analysis and implementation of regional integration strategies among other hospitals, health care agencies and potential partners in the public or private sectors along with following legislation including specific regulations related to the role. This role is responsible for working closely with cross-functional teams to ensure operational processes and services are delivered to support the organization. This leader fosters an environment that promotes a teamwork approach to the achievement of objectives and the provision of high-quality services.

**QUALIFICATIONS/REQUIREMENTS**
- Graduate of a recognized post-secondary bachelors education program preferably in computer science, engineering, business administration or another related field from an accredited institution and / or equivalent experience required
- Master’s level education an asset.
- Minimum five (5) years experience in a senior-level information technology position, preferably in the healthcare sector.
- Previous Hospital experience is required.
- Experience with HL7 interfaces, databases an asset
- Demonstrated professional, leadership and operations experience
- Previous experience with IT security and compliance standards and best practices required.
- Experience shaping business and technology strategy at leadership level; with strong understanding of information technology and telecommunication systems and infrastructure, including servers, networks, and storage is an asset
- Experience and advanced knowledge of networking and related hardware (routers, switches, firewalls, servers, etc.) is an asset
- Experience working in agile delivery models preferred.
- Other certification (Lean/Six Sigma, ITIL, Change Management) is an asset.
- Proficiency in project management tools such as MS Project is an asset.
- Familiarity with data analytics tools such as Power BI, Tableau, and Alteryx is an asset.

**EMPLOYMENT REQUIREMENTS**

Successful applicants are required provide a satisfactory vulnerable sector criminal reference check, that was complete less than one year from the date of hire. This requirement must be met within the first sixty (60) days of employment.

Additionally, to the above, successful applicants are also required to complete the Health Care Worker Health review process which includes providing an up-to-date immunization record to ensure compliance with the Ontario Hospital Association Communicable Diseases Surveillance Protocols within the first thirty (30) days of employment. Northumberland Hills Hospital operates a mandatory COVID-19 vaccination policy for all staff.

Northumberland Hills Hospital may choose to conduct parts/all the hiring process virtually. Furthermore, we are a scent-free environment. When attending the hospital kindly refrain from wearing strongly scented fragrances.

We thank all those that express interest in this exciting position; kindly note that due to high volumes of interests, only those selected for an interview will be contacted.