Store Manager

Job Description: Store Manager

**Who we are...**
Olsen represents authentic, European fashion for self-assured women. With a rich history of over 50 years in fashion, our signature has been modern design and high-quality workmanship while always reflecting the current trends. Represented in more than 30 countries worldwide, we are committed to offering wardrobe solutions that inspire confidence in the modern woman.

**What we offer...**

We genuinely care about everyone in our team, and we’re committed to nurturing an inclusive and diverse workplace at Olsen so all our team members can bring their whole selves to work.

Olsen offers a competitive base salary, bonus plan, along with a generous commission structure, brand discount and clothing allotment.

**What you’ll do**

As a Store Manager with Olsen, you will create the ultimate shopping experience for our customers. You will be responsible for the overall retail operations of your store. More specifically, you will develop an excellent sales team while always ensuring that brand integrity is maintained. Provide sales, operations and personnel leadership for the store and ensure all business and personnel targets are met or exceeded. Responsible for operational and fiscal accountability for the store.
- Strive to exceed all financial goals, productivity, targets, budgeted hours and inventory shrink results through effective planning and execution.
- Strong ability to recruit, hires, train and develop.
- Execute floor moves based on directives, modifying as required based on business trends.
- Ensure that replenishment is received in accordance with policy and merchandise placed on the floor same day as per visual directive.
- Ensure the highest of maintenance standards to include stores execution for timely processing of new inventory, price changes and markdowns.
- Proactively identifies various market opportunities and makes recommendations to the District Manager for localized product, visual and marketing strategies.
- Effectively manage the payroll (budgeted hour etc).
- Ability to create excitement and shows passion for the product by communicating relevant information about fashion and product knowledge to the clientele and other business partners.
- Trains staff on how to drive sales (KPIs) to fullest potential through continued development on product knowledge, customer service standards, visual presentation and Olsen’s selling strategy.
- Always ensure adequate staffing by appropriately scheduling staff based on business trends and making any necessary adjustments within wage goal/budget.
- Maintain confidentiality of retail operating information.
- Assure compliance with legal and safety guidelines in overall management of store and associates.
- Ensure all Human Resources paperwork and training are current and kept in folders for associate per retention guidelines.
- Ensure price integrity and general pricing of product on the floor is reflective of current markdowns and markups per company directives.
- Ensure all sales are rung correctly and that all associates are training on the registers.
- Build team spirit and an atmosphere that encourages performance and initiatives

**Who you are**
- Must possess and consistently exhibit the competencies relative to the position.
- Minimum 3-5 years in retail management
- Motivated self-starter, with professional attitude.
- Ability to effectively present information and respond to questions from groups of employees, customers, and the general public
- Proficient skills in coaching and talent management.
- The understanding of in-store retail operations and all cash procedures.
- Retail business management skills (fiscal and operational).
- Ability to prioritize and allocate time and resources effectively.
- Well developed ability to read, write, comprehend, and speak (conversational) English.
- Ability to communicate clearly and effectively through multiple lines of communication.
- Excellent computer skills (MS Outlook, Word, Excel, PowerPoint) and ability to quickly learn new systems (e.g. POS systems, web-portals, etc.).
- Communicate with a high degree of respect and professionalism at all levels of the business

**Job Types**: Permanent, Full-time

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Commission pay

**Experience**:

- retail management: 5 years (preferred)

Work Location: In person