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People Services Manager
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We're a global leader in providing energy solutions that help businesses grow and communities thrive. We work as a team and we’re proud of the difference we make to customers, to local communities, and towards a sustainable future for the world.
We’re looking for a **People Services Manager,**located near a major airport in the**United States or Canada, to join our North America People Services team. Individuals manage their own deliverables in a HR generalist role supporting HR Business Partners and line managers.
**Why Aggreko?** Here are some of the perks and rewards.
- Competitive compensation package
- Annual bonus program tied to company and individual performance
- No premium cost medical plan option available
- Paid training programs
- Career growth opportunities
- Safety-focused culture
**What you’ll do**:
As a colleague in our People Services team, you’ll play a critical role in delivering a high-quality, compliant, and people-focused experience across the employee lifecycle. You are responsible for supporting the development of the overall HR strategy (where applicable) and managing or performing work across multiple Human Resources sub-families. Activities include:
- General Human Resources and policy development, administration, and compliance.
- Provide expert guidance and coaching to managers and employees on a range of people matters, including complex employee relations issues. You will conduct investigations and help resolve complaints in a fair, consistent, and legally compliant manner.
- Partner with our People Business Partners and People Team Centers of Expertise to lead and support regional and global HR initiatives/projects, training, and cyclical events that align with business goals and enhance our people experience.
- Provide expert guidance and coaching to managers and employees on a range of people matters, including complex employee relations issues. You will conduct investigations and help resolve complaints in a fair, consistent, and legally compliant manner.
- Ensure compliance with local employment legislation (United States and Canada) and internal policies by maintaining up-to-date documentation such as employment contracts.
- Promote adoption of our HRIS (Workday) by coaching managers and employees to navigate systems, follow processes, and make use of available tools and resources.
- Use people data and case management insights to identify trends and recommend improvements that drive service quality and better colleague experiences.
- Lead, coach, and support the People Services team (Advisors and Senior Advisors) in delivering seamless HR operations, including onboarding, employee data management, benefits, and offboarding—collaborating with cross-functional teams to ensure an excellent end-to-end experience.
- Employee hiring, on boarding, termination, and records maintenance.
- On boarding, engagement and retention.
**You'll have the following skills and experience**:
- Five to seven years as a HR professional - Bachelor's degree in HR/similar field or able to show a proven record of knowledge and know how.
- Excellent service orientation with the ability to build strong relationships with regional teams and business stakeholders, with evidence of working across geographical and cultural differences.
- Demonstrated experience in managing employee relations, investigations, and conflict resolution.
- Proven project management and continuous improvement skills and the ability to drive initiatives to successful completion.
- Fluent English required and business fluent in French would be advantageous
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**Equal employment opportunity**
We welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.
