Account Manager

1 week ago

Edmonton, Canada People Corporation Full time

We are seeking an Account Manager to join our team in Edmonton.

This is an exciting opportunity for an individual who loves to provide memorable service when it comes to their clients and for someone who understands that business is more than just closing the deal, it’s about ongoing customer service and client support.
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**The Account Manager will**:

- Manage and retain an assigned block of business in relation to plan design, cost containment initiatives, renewals, reporting, client questions/concerns and service deliveries
- Work closely with the implementation specialist, sales consultants/broker, underwriter, client service specialist regarding the set-up of new groups
- Support clients with claims, administration, enrollment and calls
- Work directly with insurers and representatives to ensure all administrative requirements and requests are completed to meet the client’s needs
- Conduct in person client service meetings will all new and existing groups
- Conduct Plan Member education sessions when requested
- Ensure necessary tools, benchmarking and renewal reports are prepared and delivered to clients
- Develop communications required for plan sponsors and their employees where necessary
- Participate in industry conferences, seminars, etc. to promote services and keep abreast of industry trends and activities.
- Maintain deep knowledge of administration, including in house and carrier best practices and liaise with implementation stakeholders as needed

**T**o be successful **as an Account Manager** with People Corporation, you will need**:

- Bachelor’s degree (or equivalent) relevant to Commerce or Business Administration
- Minimum 2-3 years’ experience in group benefits in a client facing role (**required**)
- Understanding of the group benefits industry including funding arrangements
- Completion or the ability to complete CEBS/GBA and/or Life License Qualification Program (LLQP)
- Proficient in Microsoft Office, Adobe Acrobat and general office equipment
- Excellent organizational skills with the ability to multi-task and prioritize in a fast-paced environment
- Customer service focused, with the ability to work alongside the new business development process
- A solution and results oriented individual who demonstrates excellent problem-solving skills
- Ability to meet deadlines and provide deliverables as identified in a timely manner.
- Valid driver’s license and consistent access to a vehicle

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.

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