Team Lead

6 days ago

Victoria, Canada Frilly Lilly Full time

**Frilly Lilly Victoria is looking for a bright, motivated, and supportive Team Lead to join our fabulous boutique**
- **Who Are We?**_

Frilly Lilly is a proudly Canadian beauty boutique Our services include waxing, facials, manicures, pedicures, lash and brow services. The Frilly Lilly experience provides an elevated, relaxed, and inclusive atmosphere for clientele. Our expertise has made us leaders in the industry and has provided us with a loyal customer following.

The role of a Team Lead is to lead the team to deliver world class esthetic services and maximize sales, while cultivating excellent relationships with guests and team members.
- **Job Functions**_
- People Management_
- Onboarding: support with new team members onboarding and training
- Engaging: create and contribute to a positive and inspirational work environment
- Scheduling: ensuring schedule integrity, by maximizing team availability
- Learning: provide coaching and feedback to elevate the performance of our people
- Evaluating: assess and improve team member performance; providing feedback where necessary (we are feedback driven)
- Sales Management_
- Ensuring team and guests are educated on accurate product knowledge
- Lead the team to sell retail product and advance all clientelling efforts
- Business Management_
- Assist in keeping the boutique and product displays well maintained and assist with the daily operations.
- Overseeing inventory counts, all boutique orders, and any Risk related queries
- **Why Join Frilly Lilly?**_
- Eligibility for retail commission
- Set schedule and guaranteed hours (Hello, work-life balance)
- Employee incentives, perks, and commission (We love perks)
- 40% off retail & services
- Paid professional development opportunities (Want to learn new skills or advance your career? We got you)
- **What We Look For?**_
- Must be a beauty care fanatic
- Previous experience within the industry (spa, beauty, cosmetics, fashion) is fantastic
- Excellent customer service skills.
- Ability to work evenings and weekends.
- Reliable, dependable and self-motivated.
- If this sounds like you, we’d like to hear from you_

**Job Types**: Full-time, Permanent

Pay: $17.50-$19.00 per hour

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime
- Weekends as needed

Supplemental pay types:

- Commission pay
- Overtime pay

Work Location: In person

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