Installer and Service Technician

**WHATS IN IT FOR YOU, YOU ASK?**
- Part of a **FAMILY**.
- **FUN-LOVING, POSITIVE and ENCOURAGING** work environment
- **CELEBRATE** in numerous Company Events
- **UNCAPPED PIECE WORK PAY** structure plus **BASE SALARY**:

- On target earnings **$70,000-$90,000 ++**:

- **FULLY PAID COMPANY BENEFITS, 3 WEEKS’** vacation, **PAID** time-off
- **Company vehicle, gas card, phone, tablet, power and hand tools**:

- Opportunity to work with products and services that can significantly **IMPROVE PEOPLE’S DAILY LIVES**.
- Canada’s **#1** **LEADER** in our industry - proudly serving our customer’s needs since 1992

**WHO WE ARE**

Acorn is a fun and friendly environment where your work here matters. We pride ourselves in the care we give to support all of our customer’s needs

Acorn Stairlifts Canada Inc., has become the leader in our industry. We are the largest supplier of stairlifts sold directly to our clients, and are the largest independent straight stairlifts manufacturer of the world. The key to our success is simple. We utilize Hi-tech systems and processes to ensure a simple to use, yet high quality product is produced.

**WHAT YOU’LL BE DOING**
- The Installation Technician provides high quality professional services that help improve the lives of people around the world. We are seeking an individual who can work independently, trouble shoot our products efficiently, and represent the company in a professional manner.
- Accurately and independently install and inspect stairlifts (straight, curved, outdoor), to the proper specification in clients’ homes
- Communicate with clients on-site and answer any questions
- Efficiently troubleshoot breakdowns and perform service to resolve customer complaints or concerns
- Test newly installed/repaired lifts to ensure safety and proper function
- Complete paperwork, process payments and maintain our company data base
- Maintain stock levels of equipment in the company provided vehicle and storage unit
- Be available for work on weekends as required
- Frequent travel across Ottawa and surrounding areas
- Driving for extended periods of time

**WHAT YOU HAVE**
- 2+ years' in-home / residential installation experience working directly with customers (residential users)
- Mechanical/electrical experience preferred
- A secondary diploma and related experience
- Strong interpersonal skills and positive attitude
- Ability to positively represent the company to clients
- Demonstrated organizational and time management skills
- Ability to follow guidelines and strong attention to detail
- Intermediate computer proficiency
- Ability to lift between 70-120lbs

**While performing the duties of this job, the employee is occasionally required to stand; walk; sit and stoop, kneel, crouch, or crawl. The employee is regularly required to reach with hands and arms.**

**CORE VALUES**
- **Quality**: products we make and sell, and the services we provide
- **Unity**: working together as one team
- **Integrity**: acting responsibly and honestly to deliver on our promises
- **Caring**: about our customers, each other, and the wider community
- **Ambition**: taking pride in all we do and striving to improve

Pay: $70,000.00-$90,000.00 per year

**Benefits**:

- Company car
- Company events
- Dental care
- Extended health care
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift

Application question(s):

- Are you legally entitled to work in Canada?
- Will you be able to provide a clean criminal background check and clean driver's abstract?
- Do you have residential installation / service technician experience?

Work Location: On the road