Commercial Door and Dock Technician Service and Installation

Sentinel Dock & Door Solutions is a Canadian company that provides commercial dock and door services. Established in 2025 by Trivest Partners, a private equity firm, Sentinel was formed through the acquisition of several regional service providers: Lenworth Building Services, Pro Door & Dock Systems, Mar-Lin Dock & Door, Door Doctor and Secord Docks. These companies specialize in the installation, repair, and maintenance of overhead doors, dock levelers, and related equipment for commercial and industrial facilities.

Join the Door Doctor team Door Doctor is an established company in the overhead door and dock industry with locations across Ontario and Quebec. Door Doctor has been in business for over 40 years. We are looking for a Commercial Overhead Door and Dock Technician for service and or installation in the Ottawa area. Do you want to be part of customer focused dynamic team? We want to hear from you Door Doctor has a well-established client base and is always growing. **Not located in Ottawa?** Relocation assistance and a signing bonus are available for experienced technicians considering a move.

**Job Title**: Commercial Overhead Door & Dock Technician

**Location**: Ottawa, Ontario

**Job type**: Full-time | Monday to Friday, 7:30 AM - 5:00 PM

**Pay**: $25-$35 per hour (based on experience)

**About the Role**:
As the Commercial Technician you will work closely in partnership with the management and administration team to fulfill service and installation requirements for our commercial clients Monday to Friday from 7:30 am to 5:00 pm. A comprehensive benefits package is also included. Already working in this industry with an assistant? Want to make a move together? We would be interested in meeting you both to discuss an opportunity for your assistant as well. Company truck, gas card, company pays to update your certifications and keep them current. Cell phone provided by Door Doctor.

**Key Responsibilities**:

- Customer service, commercial repairs and or installations
- Prepares work orders for clients and completes other required reports
- Prepare quotations and provide recommendations to clients based on on-site inspections and observations
- Clearly communicate findings and recommendations to clients, management, and administration, including current and future service needs, repairs, and any suggested equipment replacements for door and dock systems
- Performs all work in a company provided truck
- Works in partnership and communicates with the management and administration in relation to fulfilling service requirements for commercial clients
- Performs as an integral part of the client focused team all working together to serve our clients

**Qualifications and Skills**:

- Proven experience as a Commercial Overhead Door & Dock Technician
- Strong communication skills, in person and by phone
- Experience as a Lead Technician working alongside an assistant is a plus
- Skilled in customer service and relationship management
- Proficient with completing reports, work orders, and job documentation
- Technical expertise in:

- Overhead door and dock systems
- Electric operator installations and repairs
- Low-voltage wiring
- High-speed doors, gate operators, and dock equipment
- Pedestrian doors (asset)
- Comfortable with hand/power tools, lifts, ladders, torches
- Welding, framing, and cladding experience is considered an asset
- Valid driver’s license required
- Able to work independently, solve problems, and take initiative
- Willing to work occasional overtime

**Schedule**:

- Monday to Friday
- 7:30 am - 5:00 pm

**What we offer**:

- Pay: $25-$35 per hour
- Overtime pay
- Company provided work truck
- Company cell phone and power tools
- **Comprehensive benefits, including**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care