Immigration Company Receptionist and Customer Service Representative

6 days ago


Richmond, Canada Shaws Immigration Inc. Full time

Main Duties and Responsibilities, but not limited:

- **Reception Duties**: Manage front desk operations, including greeting visitors, answering phones, and directing inquiries to the appropriate departments. **Administrative Support**: Assist with various administrative tasks such as data entry, filing, and managing office supplies.
- **Scheduling**: Coordinate appointments and meetings for clients and team members.
- **Documentation**: Assist in preparing, organizing, and managing client documents and records with a high level of accuracy and confidentiality.
- **Client Communication**: Handle client inquiries and follow up on their requests, ensuring timely and efficient service.

**Qualifications**:

- Associate high-school, or higher
- Experience in immigration services/RCIC license is preferred
- Minimum 2 years of experience in customer service, admin or marketing.
- Be familiar in operating and leveraging platforms such as WeChat, Facebook, Instagram, and LinkedIn for outreach.
- Fluency in **Mandarin Chinese and English** (minimum IELTS 6.0 or equivalent).
- Excellent written and verbal communication abilities.
- Strong problem-solving and negotiation skills.
- Ability to manage multiple tasks, meet deadlines, and work under pressure.
- Proficient in Microsoft Office (Word, Excel, PowerPoint, etc.).

**We Are Looking for Someone Who**:

- Is positive, cheerful, and proactive with a “can-do” spirit.
- Is eager to learn and grow in a dynamic, competitive sales and marketing environment.
- Is results-driven, organized, and motivated by achieving targets and delivering exceptional service.
- Enjoys **public speaking**, presenting ideas clearly, and connecting with people through events and seminars.
- Works well with internal teams to ensure marketing and sales efforts align with regulatory compliance.

**How to Apply**

Pay: $18.00-$22.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Paid time off

**Language**:

- Mandarin (required)
- English (required)

Work Location: In person



  • Richmond, Canada Shaws Immigration Inc. Full time

    Duties and Responsibilities: - Responsible for immigration-related services, educational program sales, marketing, and business development. Qualifications: - Associate degree or higher (Diploma or above required). - Experience in immigration services/RCIC license is preferred - Minimum 2 years of experience in sales, customer service, or marketing. - Be...


  • Richmond, Canada Shaws Immigration Inc. Full time

    Main Duties and Responsibilities, but not limited: - **Reception Duties**: Manage front desk operations, including greeting visitors, answering phones, and directing inquiries to the appropriate departments. **Administrative Support**: Assist with various administrative tasks such as data entry, filing, and managing office supplies. - **Scheduling**:...


  • Richmond, Canada Shaws Immigration Inc. Full time

    Duties and Responsibilities: - Responsible for immigration-related services, educational program sales, marketing, and business development. - Generate and identify qualified leads through social media campaigns, digital marketing, networking, and offline channels. - Plan and execute marketing strategies to support lead generation and brand awareness. -...


  • Richmond, Canada BAXIANGUOHAI Immigration company Full time

    **Title**:Immigration Consultant (Full-time, Permanent) **Salary**: $3,000 - $3,500 per month **Full Job Description** **Benefit**: Casual dress - Company event - A relaxed but professional work environment - Group Insurance (including Dental care, extended health care, etc.) - Lunch allowance - Free refreshments at work - Opportunities for advancement -...


  • Richmond, Canada BAXIANGUOHAI Immigration company Full time

    **We welcome new graduates and provide training!! This position belongs to NOC1241 Category B position, and we will also provide immigration assistance for employees with excellent performance.** **Title**:Immigration Case Assistant (Full-time, Permanent) **Salary**: $3,000 - $5,000 per month **Full Job Description** **Benefit:** In addition to the...

  • Immigration Assistant

    2 weeks ago


    Richmond Hill, Canada Immigration Settlement Services Inc. Full time

    We are an Immigration firm based in Richmond Hill and currently have a position available for a bright and hardworking Administrative Assistant who has experience in the Immigration field and is familiar with different immigration categories. - Have excellent attention to detail - Possess excellent English oral & written skills - Ability to work in a...


  • Richmond, British Columbia, Canada Cleantech Service Group Ltd. Full time

    Customer Service Representative (Residential Building)We are looking for a Customer Service Representative (CSR) to join our team at a residential building located in Richmond.This person will serve as a liaison between trades and residents, providing excellent customer service and assisting residents with their needs.The role involves overseeing building...


  • Richmond Hill, Canada EVA Group Full time

    **Receptionist and Administrative Assistant** **From $35,000-$45,000 per year** **Full-time, Permanent** **Responsibilities** - Receiving visitors at the front deck by greeting, welcoming, directing and announcing them appropriately - Answering screening and forwarding incoming phone calls - Maintain office security by following safety procedures and...


  • Richmond Hill, Canada EVA Group Full time

    **Receptionist and Administrative Assistant** **From $35,000-$45,000 per year** **Full-time, Permanent** **Responsibilities** - Receiving visitors at the front deck by greeting, welcoming, directing and announcing them appropriately - Answering screening and forwarding incoming phone calls - Maintain office security by following safety procedures and...


  • Richmond, Canada Cleantech Service Group Full time

    **Customer Service Representative (Residential Building)**: We are looking for a **Customer Service Representative (CSR)** to join our team at a residential building located in Richmond. This person will serve as a liaison between trades and residents, providing excellent customer service and assisting residents with their needs. The role involves overseeing...