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Maintenance Team Coordinator
3 weeks ago
The Maintenance Team Coordinator is essential to ICR and our clients. A customer focused attitude coupled with a strong work ethic will be essential in this role. The Maintenance Team Coordinator will be responsible for client communications, scheduling, overseeing and executing maintenance projects and assist the Director of Maintenance and Construction on the execution and coordination of construction projects, all in a responsive, proactive and professional manner. The Maintenance Team Coordinator will assist with implementing project plans and schedules, ensure quality control, and delegate work to the project team, contractors, and trades people. They will also ensure tasks are completed on time and on budget.
**Primary Job Description**:
Ø Provide responsive and professional customer service to all clients.
Ø Deliver communications to our clients on behalf of the ICR Maintenance and Construction team. Maintains a transparent and effective communication with Property Management and the Maintenance and Construction Department, along with the OHC Committee at all times.
Ø Create a safe work environment and compliance of safety policies and procedures.
Ø Effectively assist in managing maintenance costs and project budgets.
Ø Daily manpower planning and daily work order review. Monitor billable labor time and non-production time.
Ø Daily scheduling and dispatching of Maintenance Technicians, utilizing best practices to forecast the days ahead.
Ø Monitor and review of labor hours.
Ø Communicate and collaborate with Property Managers to solve challenges.
Ø Assist Director of Maintenance with staff reviews, team additions, discipline, and termination.
Ø Holiday coverage planning.
Ø Provide leadership through effective coaching and mentoring.
Ø Attend team meetings as required.
Ø Review and audit of all completed work orders.
Ø Work closely with the Building Operator Supervisor to assign the correct tasks to the correct staff members.
Ø Any other duties assigned by Director of Maintenance and Construction.
**Key Competencies**:
Ø Superb communication skills, both written and verbal.
Ø Highly organized with a keen eye for the details.
Ø Superior time management with the ability to prioritize and multitask.
Ø Adaptable, dependable, and shows initiative.
Ø Creative and innovative problem solver.
Ø Skilled with negotiating and mediating.
Ø Proficiency with MS Office, but the ability to learn new software with ease.
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- RRSP match
- Vision care
Schedule:
- 8 hour shift
**Experience**:
- construction: 4 years (preferred)
- supervisory: 2 years (preferred)
Licence/Certification:
- Class 5 driver's license (preferred)