Customer Service

2 weeks ago

Saskatoon, Canada Mega Group Inc. Full time

Are you ready to be a part of something bigger? As one of Canada’s Best Managed Companies, Mega Group values the talents and abilities of our employees and seeks to foster an open, cooperative, and flexible environment in which employees can thrive. Being a proudly Canadian company means we're always looking for smart, enthusiastic, and passionate team members who reflect the communities we serve. Join our team today and take pride in helping our neighbours turn their businesses into success.

Make an impact with our Customer Service & Credit team as a **Customer Service & Credit Clerk** in our **Saskatoon** office.

**What you will do**:

- Process credit approval requests
- Resolve invoice issues related to Credit Approvals
- Reporting and operational tasks within the Credit Department
- Administering customer interest charges
- Responds to a high volume of Member Inquiries and resolves disputes in a timely manner
- Review and track product claims status in Microsoft Dynamics at regular intervals
- Participates in on-boarding of new Members (Welcome Call, on-line Portal demonstration, etc.)
- Maintain Microsoft Dynamics member master file
- Assist with other functions and vacation coverage as required

**Who you offer**:

- Minimum 2 years’ experience and an enthusiasm for Customer Service
- Bilingualism (French and English) is required
- Strong attention to detail and adept problem-solving skills
- Proficiency in all Microsoft 365 Suite; specifically Excel and Word.
- Professional written and oral communication paired with superb telephone skills
- Collaborative and able to work well within a team
- Strong analytical skills
- Financial knowledge/experience is considered an asset.

**What we offer**:

- Health and Dental coverage
- Health Care Spending Account
- Lifestyle Account
- Gainshare
- RRSP Plan
- Employee Assistance Program
- Social and charity committees
- Hybrid work possibilities
- Healthy work-life balance
- Positive company culture
- Training and development opportunities
- The personal fulfillment of supporting local businesses

**Who we are**:
Making independent retailers stronger is not just a tagline, it is our entire reason for being. For more than 55 years, Mega Group has provided a competitive edge to like-minded Canadian independent home goods retailers by providing programs and services that save them time and money. Entirely member-owned, Mega Group provides the combined expertise and scale in the areas of Retail financial support, Digital business, and Business Fundamentals that our members cannot easily access or afford on their own.
- Our goal is to support local businesses. We believe the best way to do that is by building a team with various backgrounds, cultures, and perspectives to help make our vision a reality. Diversity and inclusion fuel our innovative solutions and unite us with our members and the communities we serve. We have a nationwide, multicultural, and diverse member base - we want to reflect that inside our walls._

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- RRSP match
- Wellness program
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

  • Customer Service Representative

    2 days ago

    Saskatoon, Canada Luno Customer Acquisitions Inc. Full time

    **Customer service and support roles - immediate openings! We are located in Saskatoon - we just expanded to Canada and took on additional client!** **REQUIREMENTS**: - **No experience required**. We are ready to train! - Must have a high school diploma or equivalent. - Be authorized to work in Canada. - Background check required. - Grit and Motivation -...

  • Customer Service Representative

    7 hours ago

    Saskatoon, Canada Shaughnessy Appliance Service Ltd. Full time

    Shaughnessy Appliance Service Ltd. Saskatoon, Saskatchewan Come Join our Team Shaughnessy Appliance is looking for full time Office Assistant - Competitive Wages - Incentive programs - Health Benefits after 90 Days ( Full Time ) - Must be self-motivated - RRSP Matching program - Great work environment - Full Time Monday - Friday 8:30-5:00 - Computer...

  • Customer Service Representative

    2 weeks ago

    Saskatoon, Saskatchewan, Canada Shaughnessy Appliance Service Ltd. Full time $40,000 - $60,000 per year

    Shaughnessy Appliance Service Ltd.Saskatoon, SaskatchewanCome Join our TeamShaughnessy Appliance is looking for full time Office Assistant* Competitive Wages* Incentive programs* Health Benefits after 90 Days ( Full Time )* Must be self-motivated* RRSP Matching program* Great work environment* Full Time Monday - Friday 8:30-5:00* Computer experience a MUST*...

  • Customer Service Representative/sales

    2 weeks ago

    Saskatoon, Canada On Time Service Corp Full time

    Job description WATCH & JEWELLERY SERVICE - HUDSON'S BAY - FULL-TIME SASKATOON Shifts: Monday - Friday 10am-6pm each week As a Retail Sales & Service Advisor for our watch & jewellery service center in Hudson’s Bay, your duties include: watch battery installation, strap & band installation and adjustments minor on-site repairs assess customer needs...

  • Customer Service Representative

    2 weeks ago

    Saskatoon, Canada Steel-Craft Door Sales & Service Ltd. Full time

    **Key Responsibilities** The Customer Service Representative is a personable and upbeat individual who thrives in customer relations. The Customer Service Representative role will include answering customer calls, generating timely and accurate quotes and sales orders, handling general technical inquires, and assist in coordinating pick up schedules....

  • Customer Service

    2 weeks ago

    Saskatoon, Canada Creative Door Services Full time

    Creative Door Services, North America’s largest overhead door dealer, operates nine branches across Western Canada and we have over 50 years of experience in the residential and commercial overhead door industry. We provide access solutions by servicing and installing a variety of overhead doors and driveway gate systems, operators and associated...

  • Customer Service

    1 week ago

    Saskatoon, Canada FedEx Express Canada Full time

    **Job Description**: FedEx Express Canada has an open (status) Customer Service Representative position in our (City) location. - Our people are the foundation of our success. The differentiator in the employment relationship we value with our employees is our open, fair and respectful people practices and our positive work environment. - As a result, FedEx...

  • Customer Service

    4 days ago

    Saskatoon, Canada FedEx Express Canada Full time

    Job Description - Job Description - FedEx Express Canada has an open part-time Customer Service Representative position in our Saskatoon location. - Our people are the foundation of our success. The differentiator in the employment relationship we value with our employees is our open, fair and respectful people practices and our positive work environment. -...

  • Service Advisor

    2 weeks ago

    Saskatoon, Canada OK TIRE & AUTO SERVICE Full time

    **Job Title**: Service Advisor **Location**: Saskatoon, SK **Employer**: OK Tire & Auto **Job Type**: Full-time **About Us**: OK Tire & Auto is a full mechanical and diagnostic repair facility dedicated to providing top-notch service to our customers. We're seeking a highly skilled and customer-focused Service Advisor to join our team! **Job...

  • Delivery Service Representative

    1 week ago

    Saskatoon, Saskatchewan, Canada Gordon Food Service Full time $60,000 - $90,000 per year

    Welcome to Gordon Food Service We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...Position OverviewAre you a Class 1 Driver who is physically fit, enjoys delivering...