Customer Service

1 week ago


Barrie, Canada Mmm Donuts • Café & Bakery Full time

Mmm Donuts - Café & Bakery in Barrie is looking for one **FOH Supervisor in Customer Service **to join our 39 person strong team who loves donuts

This position would be spilt between the two locations. Our supervisor's overall role is to communicate organizational needs, oversee employees' performance, provide guidance, support, identify development needs, and manage the reciprocal relationship between staff and the organization so that each is successful.

Responsibilities would include but are not limited to:
*Greet customers and make them feel at home. *Answer any questions the customers may have. *Assist Customers in preparing their orders. *Clean work area as needed to maintain a tidy work environment. *Respond to all complaints in a friendly and professional manner and bring to Managers' attention. *Delegating daily tasks to staff.

**Qualifications**:
*Friendly attitude even when dealing with disgruntled employees *Responsible and proven ability to maintain scheduling commitments *Reliable transportation is a strong requirement. *Ability to problem solve quickly concerns customers may have *Good communication skills with customers

**Thank you.**

Available shifts and compensation: We have available shifts all days of the week. Compensation depends on your experience.

Learn more about us at Mmmdonuts.ca.

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