Community Engagement Facilitator

**internal/external posting**

job title: Community Engagement Facilitator

job ID #: CHCBI SJT CEF 23-0420

department: Community Health and Capacity Building Initiative - St. James Town Community Corner

reports to: Program Manager Community Health

salary range: CS2 $42,708.02 - $58,900.06 per annum

status: Full-Time, Permanent

hours: 37.5 hours per week

**Who we are**:
Sherbourne is a leading provider of quality health care and transformative support to people who face social, economic and other systemic barriers. Our mission is to advance the equity and quality of care and services and to improve health for underserved communities. This is done through primary health and chronic disease services; health promotion and education; outreach and social supports; and mental health services.

Sherbourne provides innovative health care and social services to the diverse urban population of southeast Toronto. While our doors are open to everyone, we focus on people who are homeless or under-housed; 2SLGBTQ, and newcomers to Canada. We are funded by the Ministry of Health, Ontario Health Toronto, Ministry of Community, children and Social Services, City of Toronto and many generous companies, groups and individuals.

The St. James Town Community Corner (The Corner), a multi-service, inclusive hub governed by residents and service providers, is a unique, integrated service model between 20 partner organizations. The Corner is the primary hub for Health Access St. James Town (HASJT) intake, referrals and service coordination. HASJT is a neighborhood based client-focused model of integrated, collaborative care through inter-sectoral service coordination, service enhancement and community development. This initiative is a collaborative between 15 health and social service organizations that form the Health Access Executive Table.

The above is a community centered initiative aimed to enhance interdisciplinary care including primary care, improve access to health, social and community services in St. James Town (SJT), and promotes health and wellbeing in the community. Sherbourne Health and The Neighbourhood Organization co-lead this integrated service model comprising The Corner and HASJT.

**Working at Sherbourne**

At Sherbourne Health, we care about our staff and recognize that our biggest strength is our people. We have a solid commitment to life-long learning which is demonstrated through our professional development program. We invest in collective work and staff training to improve client care. We supplement this by creating a low-barrier work environment built on equity and respect, while working together in caring, cohesive teams and providing opportunities for advancement.

**we believe in work-life balance and offer**:

- A competitive salary.
- Membership in Healthcare of Ontario Pension Plan (HOOPP).
- Four weeks of vacation per year (to start).
- Four personal days per year.
- An extended healthcare and dental package.
- Long-term disability insurance.
- Life insurance.
- An employee assistance plan.
- A generous professional development plan: up to $1300 to be used towards learning activities.
- Six fully paid professional development days per year - related to position/responsibilities.

**about the role**:
You are a dynamic facilitator who plays a key role in neighbourhood initiatives, community outreach/engagement, peer leadership, and events.

**day to day responsibilities**:
**Peer Engagement, Volunteer & Ambassador Program**:

- Play a lead role in community engagement planning based on resident needs
- Strengthen pathways to ensure that resident interests are integrated into the planning, development and integration of local plans
- Collaborate with community partners to facilitate meetings, working groups, forums and initiatives that further a community needs assessments to support a strategic planning process for resident engagement and service coordination in St. James Town
- Use needs assessments to animate initiatives and program that are responsive to local and emergent needs, and enhance the quality of life of residents.
- Coordinate the consolidation and strengthening of the current community ambassador and volunteer programs in St. James Town
- Enable residents and clients to take facilitator roles in running groups and activities at The Corner
- Create ongoing skill and capacity building opportunities for residents to take on enhanced leadership roles in the community
- Work with community engagement & Outreach staff and with partner organizations

**Outreach & Public Communications**:

- Plan and implement regular community engagement and outreach activities
- Represent The Corner at community events
- Regularly communicate and update multi-modal communication

**Stakeholder Relationship (landlords, businesses, service providers)**:

- Contribute to and participate in various on the ground initiatives, working with community and stakeholders to consolidate and enhance programming