Ca - Customer Service Representative, Medgas

1 week ago

Mississauga, Canada Air Liquide Full time

**Company presentation**
VitalAire Canada is the Canadian home healthcare subsidiary of Air Liquide, the world leader in gases, medical technologies and services for Industry and Healthcare. VitalAire empowers patients who have sleep apnea or require home oxygen therapy through ongoing respiratory support and compliance.

**Here is what you will do**
VitalAire is currently recruiting a highly energetic and motivated full-time permanent **Customer Service Representative **for our Mississauga location.

The Customer Service Representative provides customer support by answering incoming calls and placing outbound calls pertaining to Sleep Apnea treatments, Oxygen and other respiratory services. As necessary, contacting referral sources and customers to obtain further information to update and complete the electronic patient file.
- Answering large volume of calls in a timely manner
- Identify customer needs, clarify information, research issues and provide resolutions
- Creates and updates customer electronic files for Customer Management and scheduling systems
- Maintains integrity of client file information by electronically documenting both written and verbal correspondence
- Build and maintain professional relationships with clients, referral sources, hospitals, funding agencies and internal customers
- Responds to Sleep health and Oxygen customer service inquiries providing appropriate solutions
- Handling customer complaints; receiving and reporting incidents in the electronic systems
- Troubleshooting Sleep Apnea and Oxygen equipment malfunction calls and where necessary escalate calls to designate
- Conduct outbound calls as required to complete or update client files
- Performs other Customer Service related activities as required

**Here is what you will need**
- High School Diploma - background or experience in Customer Service/Medical Office
- Keyboarding Skills (+45 wpm)
- Strong experience with data management
- Marketing and Sales skills are an asset
- Bilingualism in English and French is an asset

**Here is why you should join**
- Competitive salary, plus bonus and vacation
- Competitive benefit flex package & pension plan
- Standard working hours for better work/life balance
- Tuition reimbursement & career development program

**Additional information**:

- NOTE: All employment is conditional upon the completing and obtaining a satisfactory background check, including educational, employment, references and other relevant verifications depending on the position. This position is open to applicants legally authorized to work in Canada._
- At Air Liquide, we value the health and safety of our customers, patients and employees. As such, we strongly encourage everyone to get vaccinated against COVID-19 and all future employees will be required to be fully vaccinated against COVID-19 and to maintain such fully vaccinated status._

Job Reference: CA05628

  • Bilingual Customer Service Representative

    3 days ago

    Mississauga, Canada VitalAire Canada Inc Full time

    At VitalAire we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancement and digitization of our tools, products, and systems, to forging meaningful relationships with our patients. VitalAire is Canada’s leading provider of sleep apnea tests, treatments and home oxygen services. We...

  • General Manager, Medgas

    2 weeks ago

    Mississauga, Canada Air Liquide Full time

    **Company presentation** VitalAire Canada is the Canadian home healthcare subsidiary of Air Liquide, the world leader in gases, medical technologies and services for Industry and Healthcare. VitalAire empowers patients who have sleep apnea or require home oxygen therapy through ongoing respiratory support and compliance. **Here is what you will...

  • Customer Service Representative

    2 weeks ago

    Mississauga, Canada national tire sales & service Full time

    **Position title**: Customer Service Representative As a Customer Service Representative you will be the first point of contact for customers and you will provide administrative support across the office. You will handle the flow of people through the tire shop and ensure that all receptionist responsibilities are completed accurately and delivered with...

  • Customer Service Representative

    2 weeks ago

    Mississauga, Canada E-Link Electronics Service Centre Full time

    **Samsung - CSR Position** Our team is growing Samsung team as we are seeking a full time Customer Service Representative to join our dynamic team. The individual will be part of the Csr team and responsible as main key person between our service facility and customers. Full time - Monday thru Saturday (9-5pm) Job description: - Receive customers at our...

  • Parts Counter

    2 weeks ago

    Mississauga, Canada Service Door Industries Full time

    **Parts/Service Counter Customer Service Representative (CSR)** **Hours: 7:30 am to 4:00 pm Monday to Friday** **Location: Mississauga** SDI is a progressive industrial overhead door manufacturer looking for an Inside Sales Representative for our Parts Counter. In this position, you will be the primary contact for customers as they place parts orders,...

  • Customer Service Representative

    1 week ago

    Mississauga, Canada Fine Sight Solutions Inc. Full time

    Our office is actively searching for a Customer Service professional to join our team. The Customer Service Representative will be responsible for directly communicating with prospective customers regularly. They will provide product/service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client with...

  • Customer Care Lead

    3 days ago

    Mississauga, Canada Epiroc Customer Center Full time

    _**Customer Care Lead - Mississauga, ON**_ **RESPONSIBILITIES**: Provide technical/commercial parts support to our customers Handle incoming calls related to consumables, parts, service and equipment prices and delivery of orders Respond to inquiries of stock balance, pricing, lead time, delivery, parts information, specifications, availability inquiries,...

  • Customer Service Representative

    2 days ago

    Mississauga, Canada F.L.A.R.E Consulting Full time

    **NOW HIRING: CUSTOMER SERVICE REPRESENTATIVES** **Location**: Mississauga **Hours**: Full-Time, Monday-Friday, 12:00 PM - 9:00 PM **Compensation**: $500.00 - $1,000.00 weekly (average pay) **Training**: Paid and Provided **AVAILABILITY**: IMMEDIATELY **ENTRY LEVEL POSITION** **BENEFITS**:Cash paid, travel included & paid training We are seeking dedicated,...

  • Customer Service Representative

    2 weeks ago

    Mississauga, Canada Premium Tire Distributors Full time

    For 30 years Premium Tire Distributors has been providing quality service throughout the GTA. We are currently expanding our operations and are seeking mature experienced individuals to join our team. If you are a hard working, dedicated team player with customer service experience then we would like to hear from you. We are currently looking for a...

  • Customer Service Representative

    3 days ago

    Mississauga, Canada Calea Ltd. Full time

    **Advancing Patient Care.** Calea is Canada’s leader in the provision of products and services that safely and reliably support community-based infusion therapy, advanced wound care, and the need for general medical supplies. We are a community partner and licensed Pharmacy, providing expert solutions and support resources to healthcare professionals,...