Manager Business Administration

A career in the Insurance sector at National Bank means collaborating with a large team of diverse and dynamic colleagues.

As a Business Administration Manager, you’ll be responsible for a multidisciplinary team whose mission is to ensure that all operations and activities are carried out according to best practices/strategies/methods, with no problems and within required timelines. You’ll be required to work on several mandates at the same time and play a key role in achieving our business ambitions.

Your role:

- Manage an operations team by inspiring employees to excel, collaborate, and develop their talents
- Ensure administrative tasks are monitored and prioritized and make necessary recommendations to the Senior Manager - Administration and Business Strategy Delivery
- Be responsible for operations effectiveness, efficiency, and optimization and have an excellent understanding of the sector’s activities and issues, including process automation and the digital transformation
- Ensure sound change management by minimizing the impacts of projects on current operations
- Anticipate and manage, as applicable, the various issues and risks under your responsibility, develop an action plan, and take any necessary actions
- Keep abreast of new developments in your sector of activity and make recommendations to ensure the continuous improvement of processes, systems, and work methods

Your team:
Reporting to the Senior Manager - Administration and Business Strategy Delivery, you will have a team of 17 people including senior clerks, analysts, and senior analysts. With your strong communication skills, discipline, structure, and motivating leadership style, you will lead your team to support the successful achievement of our strategic plan.

We want to contribute to your quality of life by offering you as much flexibility as possible in your work. For example, we offer a hybrid work model (remote and in the office), work schedule arrangements to help you achieve work/life balance, and flexible leave that you can take when it's important to you.

We offer a wide range of ongoing learning opportunities for your development, including hands-on learning, training courses, and collaborating with colleagues who have varied profiles and expertise.

Prerequisites:

- Bachelor’s or master’s degree in a related field or other equivalent experience and 3 to 5 years of experience
- Knowledge of the life and health insurance industry, an asset
- Strong transformation leadership skills, exceptional communication and collaboration skills, and ability to influence
- Ability to manage priorities while fostering human qualities
- Proven experience in management and coaching
- Ability to quickly grasp complex issues and make recommendations

**Your benefits** In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
- Health and wellness program, including many options
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Initiatives promoting community involvement
- Telemedicine service
- Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.