No Students Night Auditor/front Desk Agent

5 days ago

Abbotsford, Canada Alpine Inn Motel Full time

Please note that we will not be taking students schedules for this position

**Overview**

**Responsibilities**
- Greet guests warmly and assist them with check-in and check-out procedures.
- Answer phone calls promptly, providing information or directing calls as necessary.
- Manage reservations and maintain an organized front desk area.
- Handle guest inquiries and complaints with professionalism and efficiency.
- Maintain accurate records of guest interactions and transactions.
- Collaborate with other departments to ensure guest satisfaction.
- Uphold hotel policies and procedures while maintaining a high level of service.

**Skills**
- Previous experience in a front desk or receptionist role is preferred.
- Strong customer service skills with a focus on guest satisfaction.
- Proficient in using phone systems and demonstrating excellent phone etiquette.
- Knowledge of hospitality industry standards is beneficial.
- Ability to work well under pressure while managing multiple tasks effectively.
- Excellent interpersonal skills with a friendly demeanor.

**Job Types**: Full-time, Part-time, Permanent

Pay: $19.00-$21.00 per hour

**Experience**:

- Hospitality: 1 year (required)
- Front desk: 1 year (required)
- Customer service: 1 year (required)
- Hotel: 1 year (required)

Work Location: In person

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