Sharepoint System Administrator

**Terms**: 10- Months Contract

**Salary**: Commensurate with experience

**Location**:Ottawa (Hybrid Work Model)

**ABOUT THE ROLE**:

- The Share Point System Administrator is a member of HSO’s IT and Infrastructure team within Digital House. Digital House is a dynamic, cross-functional team comprised of Network Engineers, Software Engineers, QA Engineers, and Product Managers who work closely with internal and external parties to build a new digital experience for our users.

**Main Responsibilities**:

- Design, implement, and customize SharePoint-based solutions for Collaboration, Content Management, and Workflows in both SharePoint on-premises and SharePoint Online environments.
- Develop appropriate workflow strategies based on organizational requirements and design Out of box (OOB) and custom form solutions.
- Design, develop, document, and maintain Power Apps and other solutions in the Microsoft 365 online platform.
- Assist with migrating from SharePoint on-premises to SharePoint Online, including migrating SharePoint Designer workflows to Power Automate flows and InfoPath forms to PowerApps SharePoint forms.
- Provide end-user training and support for SharePoint on-premises, SharePoint Online, and Power Platform solutions.
- Collaborate with project teams and clients to develop and maintain SharePoint-related infrastructure.
- Analyze, document, and escalate critical issues to appropriate support groups, resolving technical support issues via telephone, MS Teams and on-site as needed.
- Monitor the SharePoint infrastructure, including servers, databases, and services. Ensure regular backups are done and create/implement disaster recovery procedures.
- Manage user permissions, access controls, and security settings within SharePoint.
- Troubleshoot and resolve issues related to SSL certs, SP Log files, IIS Server bindings, App Pools, etc., using PowerShell scripting when necessary.
- Create PowerShell scripts to resolve issues and generate ad hoc reports.
- Lead the design, configuration, and testing of SharePoint Online custom web components, document libraries, enterprise lists, and site collections.
- Provide support and troubleshooting services for SharePoint and related Office 365 software products.
- Identify and recommend best practices to comply with accessibility standards in designing and using SharePoint Online.
- Liaise with other team members to coordinate tasks, track progress, and provide status updates.
- Assist in training and developing a knowledge base for future support of Office 365.

**Must Have Qualifications**:

- Minimum of 3 years of technical experience working with SharePoint Online & Office 365 as a SharePoint Administrator or SharePoint Architect.
- 2+ years of experience with the Power Platform, including Power Apps and Power Automate.
- Demonstrated experience in gathering user requirements and ensuring that those requirements are met within a SharePoint site.
- Proficient in.NET Web Services, TSQL, and/or C# programming languages.
- Broad understanding of SharePoint capabilities and functions, as well as current versions of Microsoft SQL.
- Experience in creating forms and production processes and developing solutions linking various Microsoft 365 services.
- Strong customer support, teamwork, and collaboration facilitation skills.
- Excellent organizational, planning, and communication skills.
- Scripting experience (VB, C#, PowerShell) is considered an asset.
- Experience with the integration of Power Platform and Office 365 is considered an asset.
- Familiarity with Office 365 and SharePoint Migration Tool is considered an asset.
- Flexible, self-starter, and able to work independently in a fast-paced environment.

**WHAT YOU CAN EXPECT**:
**In Your First 30-90 Days**:
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- Complete our orientation program with other new hires to learn about HSO, our values of trust, inclusion, collaboration, innovation and learning, and our mission of quality improvement in healthcare and social services.
- Set your performance and learning objectives for the year in collaboration with your people manager.
- Meet regularly with your people manager to discuss your learning progression and alignment for your accountabilities.
- Take on assigned initiatives or projects for your role.

**What We Can Offer **To You**:

- Hybrid work model.
- Competitive compensation and benefits, including a defined benefit pension plan.
- Time off programs, including office shutdown during last week of December.
- Professional development support.
- A culture that measures and values psychological safety, inclusion and engagement.

**WHO WE ARE AND WHAT WE DO**:
Health Standards Organization (HSO) and our affiliates Accreditation Canada (AC) and the Institute for Quality Management in Healthcare (IQMH) are global, not-for-profit organizations. Together, we develop standards and deliver assessment programs and quality improvement solutions that have been adopted in over 12,000 locations across fi