International Admissions Officer

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**RESPONSIBILITIES**:
The duties of this position will include, but are not limited to the following:
**_Applicant Assessment_**
- **_ _**Evaluating academic documentation from applicants, including English language test scores, secondary school transcripts from secondary school, post-secondary, to determine eligibility for admissions into post-secondary programs and English for Academic Purposes (EAP); specifically:

- Determining equivalency to Ontario standards for foreign transcripts and educational documentation
- Ensuring international applicants meet Ministry and College admissions requirements and selection criteria
- Researching foreign qualifications and country-specific education systems to ensure a full understanding of documents presented, using standards established by the World Education Service (WES) and Education Credential Evaluators (ECE)
- Ensuring specific access criteria is met (according to country) where express visa programs (i.e. Student Direct Stream) are in place, prior to issuing an offer
- Maintain accurate applicant records to support strategic enrolment decisions outreach with applicants who do not confirm with Mohawk College or make a fee payment to provide information to assist them in making the decision to attend Mohawk

**_Application Processing_**
- **_ _**Admitting applicants to the confirmed program of choice through International SIS and generating correspondence to the new student for the upcoming semester.
- Creation of pre-admission letters, acceptance letters, record of payment, scholarship letters, as assigned in the International SIS, to ensure new student enrolment targets are met, and make recommendations where additional enrolment could be achieved.
- Communication to applicant and/or partner through the International SIS and ApplyProof
- Manage waitlists to determine who the next qualified applicants are considered when space is available - regular communication with applicants to ensure wait lists current and continue to have potential
- Monitoring and maintenance of applicant information in International SIS
- Managing and maintaining electronic files in multiple locations (ie IAS, ISP, Banner and BDM) and ensuring all necessary documentation is received

**_Applicant Status Changes_**
- **_ _**Ensures refunds are processed within established service standards in the current process and IAS.
- Acknowledgement of requests received through the online deferral request form and International SIS confirming request details
- Ensuring requests are reviewed and a decision is made (needs more information, approved or denied), in accordance with established service standards
- Reconciliation of outstanding files and customer communication to ensure file is maintained accordingly

**_Applicant and College Support_**
- **_ _**Responding to specific questions from all applicants related to their academic path, course load, co-op placements, course exemptions, course of study or immigration procedures.
- Liaising with applicants while analyzing a problem, interpreting policy and guidelines and ultimately offering a solution. The incumbent must work within Immigration’s and College policies, procedures and guidelines.
- May attend recruitment events providing support to market specialist
- Other duties as assigned._

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**QUALIFICATIONS**:
The successful applicant must have:

- A minimum of three-year post-secondary diploma/degree in Business Administration, Marketing, International Business, Communications, or related fields; or equivalent combination of education and experience.
- A minimum of three years of experience in a College setting dealing with members of a diverse background
- Experience of post-secondary and English as a second language programs and admissions processes including transcript evaluation.
- Experience with heavy emphasis on verbal and written communication and providing strong customer service.
- Recognized credential evaluation training through World Education Service (WES) and/or Education Credential Evaluations (ECE) is an asset.
- Demonstrated commitment and understanding of human rights, equity, diversity and inclusion with the ability to communicate and work effectively inter-culturally with diverse groups of students, employees and the community

Mohawk College thanks all applicants for their interest in employment; however, only those selected for interviews will be contacted.

Mohawk College is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Should you require accommodation through any stage of the recruitment process, please contact the HR Department at
905-575-2047
.