Family Support Worker

**Are you a changemaker? Come on INN**

**Who Are We?**
We’re an amazing team, doing amazing things every day. Inn from the Cold is the largest organization in the Calgary region dedicated to supporting families experiencing a housing crisis.

At Inn from the Cold, we offer more than a job; we provide an opportunity to make a profound impact on the lives of families in need. Our values guide us — compassion, accountability, respect, inclusivity, courage, and innovation. We are driven by our vision of a thriving community where every child and family has a safe and stable place to call home.

We prioritize people, recognizing the uniqueness and worth of everyone who walks through our doors. Our commitment to reconciliation and equity is not just a statement; it's a journey we're dedicated to, actively working alongside Indigenous peoples and marginalized communities to dismantle oppressive structures. As a trauma informed organization, we create a safe and supportive environment, promoting healing and resilience.

We are a multidisciplinary team united by a shared vision, mission and values. Collaboration is at the heart of our work, and we believe that diverse perspectives drive our success. It is this diversity and the respect and value we have for each other and our community that makes us stronger.

If this sounds like a place where you would want to work, please review the position below to see if there’s a fit with your skills and experience.

**What Are We Looking For?**
- **Position Title**Family Support Worker - Emma House
- **Job Type** Full Time
- **Department**Housing
- **Reports to** Program Supervisor, Emma House

**Position Overview**
We are seeking a passionate and dedicated Family Support Worker to join our team at Emma House. Family Emma House Support workers (FSW) work at our Emma House location with expectant mothers or mothers whom have recently given birth, and are experiencing homelessness. FSW’s provide emotional support, basic needs support for mothers and babies during their stay at Emma House and work collaboratively with Case Managers and other program staff.

This is a full-time position, work schedule will be from Sunday to Thursday 3:00 pm to 11:00 pm.

**What You’ll Do**
- Engage with mothers and children, develop rapport, offer support and model positive, compassionate and healthy professional relationships and boundaries
- Ensure the safety and wellbeing of all babies/children and mothers residing at Emma House; provide crisis intervention when needed
- Oversee daily house operations, and provide responsive care that supports the daily health and wellness needs of families during their stay at Emma House
- Work collaboratively with Case Managers to assist in connecting mothers to appropriate resources and services
- Work closely with Program Supervisor and Case Managers to support the family case plan, birthing plan, and housing plan closer to graduation
- Provide child-minding support when necessary

This position description reflects the general duties of the role, but is not intended to include all duties that may be inherent in the position. The Emma House Family Support Worker may be asked to perform other duties as required or assigned.

What You Bring to Our Mission
- Post-secondary diploma or degree in Social Work, Child/Youth Care or related field of study is preferred; a combination of experience and other education may be considered.
- Experience working with at risk/vulnerable women, children and/or the homeless sector.
- Experience working in a congregate living setting is an asset.
- Knowledge of community resources and supports for mothers and children.
- Current First Aid/CPR-C is required; Suicide Intervention Certification is an asset. Training will be provided if necessary.
- Current Police Check (with vulnerable sector), and Intervention check (within the last 6 months)
- Excellent teamwork, collaborative problem-solving and team building skills
- Able to effectively communicate both verbally and in writing in English

**What We Offer**
We provide people with meaningful work and are committed to offering equitable benefits and total compensation to all staff, including:

- Competitive salary, where all employees are paid a living wage at minimum
- Focus on health and wellbeing, including access to employer paid extended health benefits, dental benefits, annual health spending account and employer matched RRSP contributions
- Commitment to your mental wellbeing with free and confidential support through the Employee & Family Assistance Program
- Work life balance, including paid vacation starting at three weeks, wellness days, and 12 paid statutory holidays
- Supportive and flexible work environment, with ongoing training and development opportunities
- Potlucks, celebrations, employee engagement initiatives and plenty of fun
- Strong commitment to advancing reconciliation, aligning with the calls to action of the Truth and Reconciliation Commission of Ca