Service Technician

**Job Position**: Service Technician, Level 2 **Job Type**:Permanent, Full Time **Schedule**: Monday - Friday, 40 Hours Per Week, Additional Hours as required **Benefits**: Group Health/Dental Benefits **Compensation**:Competitive Wage **SUPERIOR Home Health Care** is your local source for home medical equipment. We have been locally owned and operated in Thunder Bay since 1997, and have always valued the support of our Neighbours and friends like you who enable us to continue to be _"Local People Keeping You Mobile."_ We don’t just sell reliable home medical equipment; we create relationships with our clients that last for years. **Currently, we are seeking a **_**Service Technician**_ **who can offer our clients the amazing, compassionate, and personalized care they deserve. We are truly motivated by making a positive difference and by providing our clients with the safety and independence that will allow them to continue to live fulfilling lives.** **Service Technician** Your goal in this position is to provide high-quality, compassionate service. You know a person’s independence, safety, and quality of life is often dependent on properly functioning mobility or home medical equipment. **On a practical level, your day to day duties will be to**: - Deliver, assemble, and/or install product and equipment either in store or on location - Diagnose and repair our full line of mechanical and non-mechanical products - Perform home service calls - Demonstrate patience and compassion - Assist in general warehouse duties as needed - Build great relationships with our clients, various manufacturers, and their service departments - Operate fleet vehicles in a safe and courteous manner - Follow all company safety protocol, policies, and procedures **Working at SUPERIOR Home Health Care** This is a full-time permanent position, working 8:30am - 5:00pm, Monday to Friday. Most of your day will be spent visiting clients in their homes installing equipment such as stair lifts, or repairing equipment like walkers, wheelchairs, and scooters. We offer a competitive wage commensurate with experience, as well as benefits and vacation. We strongly believe in the value of family and work-life balance, and offer a supportive environment for you to grow your career in. **Specifically, we want you to have the following qualifications**: - Excellent organizational skills with a high level of attention to detail - Exceptional people skills and the ability to adapt to a rapidly changing environment - Experience repairing and troubleshooting mechanical and electrical systems - Comfortable and knowledgeable with manual and power tools - Excellent oral and written communication skills and the ability to listen effectively - Basic computer skills and proficient in Microsoft Word, Excel, and Gmail - Physically fit and able to lift 50lbs - Possess a clean, valid, Ontario Driver’s license - Previous work experience in the Home Medical Equipment industry would be a definite asset - Construction skills an asset - Must have the ability to establish good working relationships with the all other Teams Members, colleagues, clients/customers, and other relevant partner associates - Must have a friendly, positive attitude and the ability to have fun while working in a fast-paced environment - Ability to work both independently and as part of a collaborative team **Job Types**: Full-time, Permanent Pay: $17.00-$22.00 per hour Expected hours: 40 per week **Benefits**: - Casual dress - Dental care - Extended health care - On-site parking - Paid time off - Vision care Schedule: - 8 hour shift - Day shift - Monday to Friday **Education**: - Secondary School (preferred) **Experience**: - Service Technician: 1 year (preferred) Licence/Certification: - Class G Licence with a clean driving record (required) Willingness to travel: - 25% (preferred) Work Location: In person