Analyst General/technical Coordination

**Transforming the Future with Convergence of Simulation and Data**

**Analyst General/Technical Coordination**

**Job Summary**:
Our client in Oakville, ON is looking for an Analyst General/Technical Coordination. This is a contract position.

**What You Will Do**:
(Membre de l'équipe d'assistance à la garantie, aide les concessionnaires avec des questions et des clarifications sur la garantie par courriel, examine et valide les réclamations de garantie sélectionnées et valide les demandes d'approbation préalables. Maintenir une attitude professionnelle lorsque vous agissez avec des clients internes et externes. Suivre les processus internes pour assurer la réalisation des buts et objectifs de l'entreprise.)

**Basics**:

- Excellent customer service, interpersonal. (Excellent service à la clientèle, interpersonnel.)
- Excellent written and verbal communication skills. (Excellentes compétences en communication écrite et verbale.)
- Proven ability to analyze and troubleshoot using established procedures and policies as guidelines. (Aptitude avérée à analyser et à dépanner en utilisant les procédures et politiques établies comme lignes directrices.)
- Must speak, write fluently in french. (Doit parler, écrire couramment en français.)
- Automotive Dealership, Competitive Manufacturer or other repair shop experience an asset. (Concessionnaire automobile, fabricant concurrentiel ou autre expérience en atelier de réparation, un atout.)
- Licensed Technician - minimum High school diploma. (Technicien licencié - diplôme d'études secondaires minimum.)

**Preferred**:

- Warranty Administration/Dealership Service department experience. (Expérience dans l'administration de la garantie/le service après-vente chez le concessionnaire.)
- Dealership experience or other OEM an asset. (Expérience en concession ou autre manufacturier un atout.)
- Technical certification.(Certificat technique.)

**How You Will Be Successful**:

- **Envision the Future**:

- **Communicate Honestly and Broadly**:

- **Seek Technology and Business “First”**:

- **Embrace Diversity and Take Risks**

**What We Offer**:

- Competitive Salary
- Comprehensive Benefit Package
- Group Retirement Savings Plan (GRSP) with matching contributions
- Paid holidays and vacation time off
- Free training on all Altair products

**Why Work with Us**:
Altair is a global technology company providing software and cloud solutions in the areas of data analytics, product development, and high-performance computing (HPC). Altair enables organizations in nearly every industry to compete more effectively in a connected world, while creating a more sustainable future. With more than 3,000 engineers, scientists, and creative thinkers in 25 countries, we help solve our customer’s toughest challenges and deliver unparalleled service, helping the innovators innovate, drive better decisions, and turn today’s problems into tomorrow’s opportunities.

**Our vision is to transform customer decision making with data analytics, simulation, and high-performance computing.**

**Ready to go? #ONLYFORWARD**

At our core we are explorers; adventures; pioneers. We are the brains behind some of the world’s most revolutionary innovations and are not only comfortable in new and unchartered waters, we dive headfirst. We are the original trailblazers that make the impossible possible, discovering new solutions to our customer’s toughest challenges.

Altair is an equal opportunity employer. Our backgrounds are diverse, and every member of our global team is critical to our success. Altair’s history demonstrations a belief that empowering each individual authentic voice reinforces a culture that thrives because of the uniqueness among our team.