Sales & Marketing Coordinator

1 week ago

Toronto, Canada Korean Shop Full time

**Key Responsibilities**:
**1. Drive Sales & Optimize Performance**
- Identify sales bottlenecks across online and offline channels; develop strategies to improve conversion rates, average order value, and repeat purchases
- Monitor sales data and customer behavior via analytics platforms (e.g., Google Analytics, WooCommerce, CRM, Meta); provide actionable insights and regular performance reports.

**2. Marketing Strategy & Implementation**
- Manage promotional schedules, seasonal offers, and point-reward/loyalty systems to increase engagement and brand loyalty
- Conduct competitor analysis and stay updated on industry trends to identify new growth opportunities

**3. Customer Relationship & Experience**
- Implement a reward and point system for the store.
- Oversee customer service in coordination with retail teams; ensure prompt resolution and excellent experience.

**4. Store & Website Management**
- Ensure online store and physical displays are on-brand, up-to-date, and running efficiently; Work with website team to improve performance and visibility.

**5. Leadership & Collaboration**
- Mentor, train, and coordinate with marketing, sales, and store staff if needed.
- Plan and lead weekly strategy meetings and daily stand-ups to align teams and track progress

**6. Budgeting & ROI**
- Create and manage marketing budgets, allocate resources efficiently, and monitor campaign ROI

**Required Qualifications**:

- 1-3 years in e-commerce, retail, or omnichannel sales/marketing management ( Expericance in K Beauty store is plus)
- Education in Marketing, Business, or related field (MBA is a plus).
- Proficiency in analytics tools (GA, SEMrush), marketing platforms (Klaviyo, ActiveCampaign), and e-commerce CMS ( WooCommerce)
- Strong data-driven mindset, able to use analytics to optimize campaigns and sales.
- Excellent communication, creativity, and problem-solving abilities
- Leadership and project management experience able to manage cross-functional teams and deliver results.

**Job Type**: Part-time

Pay: From $18.00 per hour

Expected hours: 20 - 30 per week

Schedule:

- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Toronto, ON M5G 2R3: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- Have experience with proven sales strategies for retail and website to drive sales in Canada ?
- Do you have work experience with a point and reward system and customer relations?

Work Location: In person

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