Current jobs related to Processing Specialist - Ottawa - T-Base Communications

  • Document Fulfillment Specialist

    2 days ago

    Ottawa, Canada Your Mortgage Specialist Full time

    **Now Hiring: Document Fulfillment Specialist** **About Us** We are a leading mortgage team recognized for delivering an outstanding client experience. Our reputation is built on years of service excellence, powered by a team of dedicated professionals, proven systems, and a commitment to going above and beyond. We’re proud of the strong relationships...

  • Processing Specialist

    1 week ago

    Ottawa, Canada Allyant Full time

    **Reports to**: Manager, Production **Schedule / Shift**: Monday - Friday; Days; 37.5 per week **Job Overview**: The Processing Specialist is a member of the Processing Department and is responsible for the daily processing and production of alternate format documents and statements for the blind and partially sighted community - primarily using...

  • Process Excellence Specialist II

    2 weeks ago

    Ottawa, Canada Affirm Full time

    Process Excellence Specialist II Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without hidden fees or compounding interest. Job Overview As a Process Excellence Specialist II, you will be a key contributor to Affirms Shared Services team within our Operations organization. You will...

  • Process Excellence Specialist II

    4 days ago

    Ottawa, Canada Affirm Full time

    Process Excellence Specialist II Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without hidden fees or compounding interest. Job Overview As a Process Excellence Specialist II, you will be a key contributor to Affirms Shared Services team within our Operations organization. You will...

  • Business Process Specialist

    1 week ago

    Ottawa, Canada Weir Group Full time

    Business Process Specialist - NETE (Position 06-720) Weir Canada Inc., Weir Marine Engineering Ottawa, ON Hybrid Purpose of Role:_ _Weir Marine Engineering has a requirement for a Business Process Specialist to assist our clients in the Department of National Defence (DND) in advancing their Business Process Optimization efforts. The focus of the work is on...

  • Process Excellence Specialist

    2 days ago

    Ottawa, Canada Cpus Engineering Staffing Solutions Inc. Full time

    A consulting firm in Ontario is seeking a Process Specialist for a hybrid role to develop and implement effective business processes in Supply Chain. The ideal candidate will have over 6 years of relevant experience and a strong background in organizational planning and change management. The position is contract-based for 6 months, with a focus on...

  • Specialist, Business Process Optimization

    1 week ago

    Ottawa, Canada CMHC Full time

    **Job Requisition ID**: 10075 **Position Status**: Permanent Full Time **Position Type**:Hybrid **Office Location**:Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON); Vancouver (BC) **Travel Requirement**: Travel not required **Language Designation**: English Essential **Language Skill Levels (Read/Write/Speak)**: ZZZ **Salary**:...

  • Specialist, Business Process Optimization

    1 week ago

    Ottawa, Canada CMHC Full time

    **Job Requisition ID**: 10672 **Position Status**: Temporary Full Time **Position Type**:Hybrid **Office Location**:Ottawa (ON); Calgary (AB); Halifax (NS); Montreal (QC); Toronto (ON); Vancouver (BC) **Travel Requirement**: Travel not required **Language Designation**: English Essential **Language Skill Levels (Read/Write/Speak)**: ZZZ **Security...

  • Processing Assistant

    2 weeks ago

    Ottawa, Canada BMS Canada Risk Services Ltd. Full time

    **JOB DESCRIPTION** **Position Title**:Processing Assistant **Location**: Ottawa, ON **Summary of Position**: BMS is a specialist Insurance Brokerage and we are hiring a Processing Assistant to join our award-winning team. As a Processing Assistant you will be responsible for providing technical and administrative support to the national Broking team. You...

  • Contract Finance Specialist

    4 weeks ago

    Ottawa, Canada Modern Niagara Full time

    A leading construction firm is looking for a Finance Specialist in Ottawa. This contract role involves performing full-cycle accounting tasks, conducting data analysis, and collaborating with various teams. The successful candidate will have a Bachelor's degree in Accounting and strong communication skills. This position emphasizes detail orientation and...

Processing Specialist

3 weeks ago

Ottawa, Canada T-Base Communications Full time

T-Base Communications is the North American leader in design, production and delivery of accessible statements, documents and online services for our customers in the financial, telecom, healthcare government and education markets. T-Base transforms customer communication materials into braille, large print, e-text, audio as well as formats for online delivery such as accessible PDF for web accessibility. Join our growing team in our head office in Ottawa, ON.

**Processing Specialist**

**Ottawa, ON**

The Processing Specialist is a member of the Processing Department and is responsible for the daily processing and production of alternate format documents and statements for the blind and partially sighted community - primarily through the use of proprietary software for automated processing of statements in alternate formats. The position is also responsible for the daily coding of documents using T-Base proprietary software and for supporting the work of other T-Base departments on an as-needed basis.

**Duties and Responsibilities**
**The specific duties and responsibilities of the Processing Specialist are as follows:

- Processing customer documents and statements using T-Base proprietary software for the automatic and/or manual conversion of documents and statements into alternative formats in accordance with customer Service Level Agreements (S.L.A), Quality Standards and Work Instructions.
- Completing the processing of documents and statements in accordance with customer specific Work Instructions.
- Ensuring the efficient and accurate coding, proofing and production of alternate format documents.
- Completing and distributing reconciliation and other reports to customers as required.
- Understanding SLA requirements for all customers, including required turnaround times and download schedules.
- Ensuring that processed documents and statements are sent to Production for timely printing and delivery and supporting the Production Department as needed.
- Summarizing processing volumes and tracking time spent on specific customer tasks in support of invoicing and human resources processes and through appropriate T-Base utilities, such as Big Time and JIRA.
- Communicating on a regular basis with members of other departments, including the Development Department, on the progress and status of any maintenance associated with customer tools.
- Assisting in other areas of Operations to ensure the timely completion and distribution of customer statements, as directed by the Manager or other senior staff in the office.
- As time permits, completing the Braille Certification Training and any other training as deemed appropriate to the effective performance of the job.
- Maintaining work area in a safe and clean fashion and following all health and safety policies and standards.

**Qualifications**:
**Education & Security**:

- A minimum completion of high school diploma or equivalent
- A minimum of 3 years’ experience working in an office or production setting
- Must pass screening results for general and criminal background checks and credit history on an ongoing basis
- Knowledge of Braille and/or accessible formats would be considered an asset

**Skills and Abilities**:

- Comfortable with the use of computers and office automation products such as Microsoft Word, Excel, and Adobe Acrobat
- Well organized and have logical problem solving skill
- Strong ability to prioritize tasks of self and others and troubleshoot problems and issues
- Good relationship and team building skills
- Good interpersonal skills
- Ability to type 60 wpm
- Ability to take initiative and work independently
- Exceptional attention to detail and accuracy
- Ability to remain calm under the pressure of tight deadlines

**Language**:

- Excellent oral and written communication skills in English
- Fluency in Spanish or French would be an asset

**To Apply**:
- T-Base Communications group of companies is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions are based are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. T-Base values a diverse workforce and will provide equal opportunities for all employees and applicants for employment for meeting bona fide occupational qualifications, regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. _