Current jobs related to Service Manager - Windsor - Rafih Auto Group
-
Associate Automotive Project Manager
4 days ago
Windsor, Ontario, Canada Abacus Service Corporation Full timeAssociate Automotive Project ManagerAutomotive Company – Windsor, ONLong-term Ongoing ContractPosition OverviewWe're looking for an entry-level Associate Automotive Project/Program Manager to support complex automotive programs from concept through launch. This role involves coordinating cross-functional activities, supporting program execution, and...
-
Windsor, Canada TransForm Shared Service Organization Full time***: **WHAT YOU’LL DO**: **Intake Review & Assessment**: - Analysis of vendor and customer documentation for the purposes of completing the assessment of the proposed solution. - Meet with key stakeholders to discuss options and advise on best course of action. - Generate briefing note based on above information to provide to stakeholders for...
-
Guest Services Manager
11 hours ago
Windsor, Canada Best Western Plus Waterfront Hotel Full timeHoliday Inn Express Waterfront Hotel A Guest Service Manager supervises the Guest Service/Front Office team to ensure that Team Members are prepared and well-informed to deliver an exceptional experience to our Guests from check-in through check-out. What will I be doing? As Guest Service Manager, you will oversee the Guest Service/Front Office team, which...
-
Food Service Manager
2 days ago
Windsor, Canada Rykka Care Centres LP Full timeAre you an individual that has a passion for making a difference? At Berkshire Care Centre, we are passionate about providing compassionate care for families and loved ones, where the residents of our home come before anything else. Our values follow a ‘People’ focused philosophy, Participation ~ Excellence ~ Openness ~ Performance ~ Longevity ~...
-
Environmental Service Manager
2 weeks ago
Windsor, Canada Groupe Compass Quebec ltée. Full timeOverview Environmental Services Manager role at Groupe Compass Quebec ltée . Compass Group Canada is part of a global foodservice and support services company with a large workforce serving in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations, and more....
-
Customer Service Manager
2 weeks ago
Windsor, Canada AAR Corp. Full time**Job o** **pportunity - Customer Service Manager** **Quick AAR information / resources** **Position Title: Customer Service Manager** **The position** Reporting to the Vice President of Operations, this position will be responsible for building, maintaining and improving Airline Customer satisfaction by providing problem-solving solutions; addressing...
-
Customer Service Manager
6 days ago
Windsor, Canada Desjardins Insurance - Chami Insurance Agency Full time**Position Overview**: Successful Desjardins Insurance Agent located in Windsor, Ontario, is seeking an outgoing, career-oriented professional to join our team. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a...
-
Customer Service Manager
1 week ago
Windsor, Canada Desjardins Insurance - Chami Insurance Agency Full time**Position Overview**: Successful Desjardins Insurance Agent located in Windsor, Ontario, is seeking an outgoing, career-oriented professional to join our team. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a...
-
Food Service Manager
4 days ago
Windsor, Canada Compass Group Full timeYou might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...
-
Food Services Manager
2 weeks ago
Windsor, Canada Exit 5ive Pub & Restaurant Full timeDurée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 35 to 40 hours per week - Education: - Expérience: - **Education**: - Secondary (high) school graduation certificate - or equivalent experience - ** Work setting**: - Rural area - Willing to relocate - Relocation costs not covered by employer - ** Tasks**: - Analyze budget...
Service Manager
2 weeks ago
**Who are we?**
For more than four decades Rafih Auto Group has been a leading automotive group in both Canada and the USA. Representing 23 brands throughout 19 locations. Our number one priority is to provide our valued customers with industry-leading services and world-class experiences.
**What are we looking for?**
At Rafih Auto Group we believe that our people are our biggest asset and our greatest strength. We understand the industry and the world is changing every day, and that is why we are always proactive and prepared to meet challenges with determination, collaboration, innovation, and enthusiasm. We are seeking passionate, dynamic, and driven individuals who share in our strong commitment to excellence and success to join our incredible and industry leading Canadian team.
We are seeking individuals interested in the role of **SERVICE MANAGER**. The Service Manager, under the direction of the General Manager, will primarily be responsible for leading the Service Department, ensuring customer satisfaction and productivity and efficiency of all service employees. Experience in warranty administration, troubleshooting, leadership and customer service is required.
**Job Qualifications**:
- Degree or diploma in Business or related field
- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent communication, negotiation, and interpersonal skills
- Valid driver's license with a clean driving record
**Job Requirements**:
- Forecasts goals and objectives for the departments and strives to meet them.
- Hires, trains, motivates, and monitors the performance of the service team.
- Works within the annual operating budget for the service department.
- Maintains reporting systems required by general management and the manufacturer.
- Implement strategies to enhance customer service and retention.
- Oversee the daily operations of the service department.
- Ensure compliance with company policies, safety regulations and industry standards.
- Understands and ensures compliance with manufacturer warranty and policy procedures
- Fosters professional employee development and coordinates with department managers to determine the need for advanced training.
- Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
**‘**
**Additional Responsibilities**:
- Reviews warranty policy and adjustments with Warranty Administrator, understands and applies warranty guidelines, ensures correct processing of claims, and communicates warranty information and clarifications to customers.
- Reconcile warranty schedule weekly and receivables are current within 30 days.
- Develops dealership service and parts pricing plans and recommends suggestions to Fixed Operations Manager or general manager.
- Works with Parts and Fixed Operations managers to find ways to improve the overall profitability of the dealership.
- Other duties, as assigned
**Why choose Rafih?**
- Competitive compensation and bonus plans
- Competitive Employee Benefits program
- Comprehensive training to set you up for success in your role
- A leadership team which strongly believe in providing personal and professional growth opportunities, mentorship, ongoing training, and continuous support
- Advancement opportunities
- A company culture focused on inclusivity, diversity, employee wellness, and community engagement
- Employee engagement and recognition events
- Rafih Auto Group is an equal opportunity employer. We have accommodation processes and policies in place and will provide accommodation for applicants and employees with disabilities. If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resources department so that arrangements may be made throughout the selection process and prior to the beginning of employment. _
We appreciate your interest in joining our incredible team at Rafih Auto Group, however only applicants that are contacted for an interview, will be considered at this time.
Additional pay:
- Bonus pay
**Benefits**:
- Extended health care
Schedule:
- 8 hour shift
**Experience**:
- Service Manager: 2 years (required)
Work Location: In person
