Manager, Business Development

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Manager, Business Development

Overview:
Our Canadian Market Development team is continually striving to deliver world-class solutions to our partners in the merchant community. Reporting to the Director, Business Development, we are pursuing a highly motivated individual who is results driven and can develop rapport with both external and internal partners. Working closely with cross-functional teams, the Manager, Business Development will work diligently with our existing customers as well as prospects to grow new customer business and drive revenues while meeting strategic objectives. Our team focuses on delivering customized solutions in several areas including loyalty, personalization, cybersecurity and intelligence, data and analytics, consulting, and marketing services.

Role:

- Identifies new business opportunities with key customers and prospects, and executes strategic sales plans to drive revenue
- Analyzes merchants’ existing business through profitability modeling, financial forecasting and competitive analysis in order to develop detailed business cases
- Establishes strong relationships with C-Level contacts, creating cohesive partnerships and repeatable revenue opportunities
- Supports strategically significant organizational initiatives, including cross-selling of key Mastercard products, capabilities and solutions to deepen relationships
- Provides consultative market insights to merchant partners and reinforces Mastercard’s position as a leader in the industry
- Assumes responsibility for the entire customer contract agreement process, synthesizing input from internal stakeholders and taking lead in contract negotiations
- Develops account plans and strategies to achieve business growth in Canadian market
- Maintains a detailed opportunity pipeline, utilizing CRM platform

All About You:

- Motivated self-starter, ability to work independently, able to identify and direct activities to achieve objectives
- Takes a consultative approach to sales, with a demonstrated track record of planning, managing and closing complex, competitive sales efforts and project management
- Ability to manage and grow internal and external cross-functional relationships and partnerships
- Experience in the retail or travel industries with responsibility for payments, co-brand and customer insights is desirable, as is a keen understanding of loyalty, personalization, and marketing
- Committed to continuous learning, and enjoys keeping up with trends in a constantly evolving industry, particularly in digital and cybersecurity
- Excellent strategic thinking and analytical skills and a proven track record of creating solutions that increase revenue
- Proven ability to translate data into insights, and communicate recommendations to customers in a way that’s easy to understand
- Bachelor’s degree required with emphasis in business management or sales

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;- Ensure the confidentiality and integrity of the information being accessed;- Report any suspected information security violation or breach, and- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.