Receptionist

7 days ago

Mission, Canada Mad Bodies Full time

**About Us**:
At Mad Bodies, we are dedicated to providing a welcoming environment for our patients. Our team of registered massage therapists and kinesiologists deliver personalized, high-active-based treatments, and we rely on our front desk team to create a seamless experience from start to finish.

The Receptionist serves as the first point of contact for patients. This role is essential in creating a warm, professional, and organized environment. You will handle scheduling, client inquiries, payment processing, and provide administrative support to practitioners.

**Key Responsibilities**:

- Greet patients warmly and ensure they feel welcome and relaxed
- Confirm appointments and follow up with patients as needed
- Handle patient check-in and check-out processes efficiently
- Process payments, direct bill to patient's extended insurance and issue receipts
- Maintain a clean and organized front desk and waiting area
- Respond to patient inquiries about services, practitioners, pricing, and policies
- Support practitioners with administrative tasks (e.g., printing forms, managing supplies)
- Help manage inventory of products and clinic supplies
- Perform light cleaning & laundry duties as needed

**Qualifications**:

- **Healthcare students (RMT, KIN, etc.) encouraged to apply**:

- High school diploma or equivalent
- Previous receptionist, front desk, or customer service experience (preferred)
- Strong communication and interpersonal skills
- Professional, friendly, and calm demeanor
- Comfortable using scheduling (Jane) and point-of-sale software (Square) or willingness to learn
- Excellent organizational skills and attention to detail
- Ability to multitask in a fast-paced environment
- Interest in active rehabilitation is a plus

**Work Hours**:
Wednesdays 8am - 2pm

Fridays 10am - 4pm

Saturdays 10am - 4pm

Sundays 10am - 4pm

**Job Type**: Part-time

Pay: $18.85 per hour

Expected hours: 24 per week

**Benefits**:

- Flexible schedule
- On-site gym

Flexible language requirement:

- French not required

Schedule:

- Every Weekend

Work Location: In person

Expected start date: 2025-06-01

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