Receptionist/cashier- The Residence in Mission

Why Fraser Health?:
Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities.

Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more.

We currently have exciting opportunities for
**casual-**
**Receptionist/Cashiers** to join our team at
** The Residence in Mission - Mission Campus of Care** located in
**Mission**
**, B.C**. We hire great people for outstanding jobs and need your help to expand the ability to deliver prompt and professional service.

**Come work with us**

Fraser Health is proudly recognized as a BC Top Employer. Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.

Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions.

Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.

Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members You can also visit us on Indeed and Glassdoor.

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Detailed Overview:
Reporting to the Manager, Clinical Services and in accordance with the mission, values and goals of Fraser Health, the Receptionist/Cashier provides secretarial and clerical support including reception, switchboard, admitting and cashier duties. In addition, the Receptionist/Cashier is responsible for the maintenance of client/resident trust accounts.

**Responsibilities**:

- Performs receptionist duties by operating a switchboard, receiving visitors, providing information and directing individuals to appropriate areas.
- Monitors access/egress to the main entrance. Intervenes as appropriate and/or alerts security in order to protect the safety of client/residents and staff.
- Performs admitting/discharge duties by entering information into the ADT system. Completes all admitting and eligibility documentation. Verifies clients'/residents' eligibility for B.C. Hospital Insurance benefits and maintains related records.
- Maintains a record of admissions, discharges and deaths.
- Maintains client/resident trust accounts by requesting and receiving deposits, processing charges and preparing client/resident trust account statements as required.
- Performs cashier duties related to clients'/residents' rent collection and trust accounts. Balances, reconciles, verifies and records cash, cheques and receipts. Maintains and balances petty cash and makes disbursements as required.
- Telephones and/or transmits test results and medical information to patients, physicians and others according to established procedures.
- Schedules patient appointments for diagnostic procedures, treatments, and/or associated care conference meetings.
- Prepares and types material such as reports, minutes, letters and forms.
- Completes statistical reporting and maintenance of records and distributes reports as per established procedures.
- Receives requests for vacation and leaves of absence and forwards to appropriate authority for approval. Arranges for relief staffing according to pre-determined guidelines.
- Maintains stationary and supplies levels by monitoring stock, preparing stores requisitions and restocking supplies when delivered. Assists in receiving function by accepting delivery of medical supplies, equipment and repairs.
- Performs other related duties as assigned.

Qualifications:
**Education and Experience**

Grade 12 and three years' recent, related experience or an equivalent combination of education, training, and experience.

**Skills and Abilities**
- Ability to keyboard at 50 w.p.m.
- Ability to communicate effectively both verbally and in writing.
- Ability to operate related equipment.
- Ability to organize work.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.