Business Services Coordinator

**Business Services Coordinator**

**Edmonton, AB**

Edmonton Global the first ever regional economic development corporation in the region, working to create local, regional, provincial, national, and global partnerships. We collaborate with all levels of government and economic development agencies including our 14 municipalities, Invest Alberta, Alberta’s Industrial Heartland Association, the Edmonton International Airport, Edmonton Health City, the Alberta Machine Intelligence Institute, and Invest in Canada. We are currently seeking an experienced Business Services Coordinator to join our team.

Reporting to the Senior Director, Business Development, the Business Services Coordinator will be responsible for supporting the Investment & Trade Team with arranging appointments, researching opportunities, developing proposals, presentations and packages, establishing and maintaining appropriate communications with our regional network, as well as day-to-day administrative activities. In addition, the Business Services Coordinator will contribute to the continuous improvement of team performance, technical systems, and business processes to further Edmonton Global’s mission to grow capital investment in the region.

**Principle Duties & Responsibilities**

Include but are not limited to:

- Supporting the process of event/workshop/mission coordination, including guest management, food and beverage ordering, merchandise ordering, registration, venue planning and preparation, A/V and media, and other related logistics.
- Overseeing the day-to-day administration for Trade and Investment Team, which may include:

- Meeting coordination and follow-ups.
- Preparing Agenda Packages.
- Preparing and providing support for various communications (presentations, reports, briefing notes, meeting notes/ minutes, project pages, sometimes coordinating Social Media input).
- Providing support in the development of templates and other tools to standardize project management practices.
- Conducting research.
- Preparing and maintaining Distribution Lists.
- Supporting incoming investor visits from around the world, including event planning and logistics, budgeting where required, execution and lead/opportunity tracking in the CRM.
- Organizing out of market visits for EG Business Development Team. For example, booking flights, hotels, and rental cars.
- Assisting in developing project work plans, project tracking and reporting tools including managing project budgets.

**Knowledge & Skills Required**

Include but are not limited to:

- University Degree or equivalent in Public Administration, Business Administration, Event Management or a related field would be considered an asset. A High School Diploma is required.
- A minimum three (3) years experience in a related position is required.
- Must be a values-based thought leader.
- Must have a thorough understanding of administrative duties, and event management processes, methods, and approaches.
- Must have excellent organizational skills and attention to detail.
- Strong interpersonal, collaborative, and decision-making skills are required.
- Must have the ability to provide exceptional customer service to both internal and external stakeholders while maintaining a high level of professionalism.
- Must have the ability to foster and contribute to a positive, productive work environment.
- Must have a future-oriented perspective with an international scope.
- Proficiency with computer skills in Microsoft Word, Excel & Power Point in a Windows environment are required.
- Experience with Salesforce or another customer relationship management system (CRM), will be considered an asset
- Knowledge of Adobe Creative Suite, graphic design, and social media will be considered assets.
- Must have a valid driver’s license in good standing.
- Must have a valid passport and we able/willing to travel regionally, nationally, and internationally as required.

In addition to a competitive salary, annual professional developmetn opportunities, an RRSP matching program, and a comprehensive benefits package including health spending, our client can offer an exciting and challenging work environment, as well as a company culture that values, integrity, collaborative, empowered, transformative, and invested.

Additionally, this position offers an annual vacation entitlement of 15 days as well as paid office closure over the holiday season. This role is an in-office position located at Suite 2205, 10020 100 St, Edmonton, AB. Work hours are 8:30-4:30 Monday to Friday.

If you believe that you could thrive in our environment, and are interested in pursuing this opportunity, please submit your resume for consideration.

Edmonton Global is an equal opportunity employer that vales the diversity of people and communities. They are committed to an environment that is inclusive and barrier free. If you require accommodation during the hiring process, please inform us in advance to arrange reasonabl