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Shift Coordinator

3 weeks ago

Bowmanville, Canada Burger King Full time

Job Title:
Shift Coordinator
Position Overview:
Burger King is currently looking for bold, energetic people to join our team. If you have a big smile and a passion for delivering excellent customer
service, then we want to hear from you
The Hourly Shift Coordinator (HSC) is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest,
people & operations.
The HSC supports the Restaurant General Manager (RGM) and and Assistant Manager (AM) in managing the operations during
assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people.
The HSC operates under the direction of
the RGM and directly manages a shift of Team Members.
These positions are for a new store which will be built in North Whitby therefore training will be provided at the Bowmanville location located at 105 Clarington Blvd, Bowmanville until the store opens in Whitby.

Summary of Essential Duties and Responsibilities:
Profitability
- Follows all cash control and security procedures (e.g. safe counting, cash drawers)
- Maintains inventory by performing Daily and Weekly inventory inspections
- Receives inventory truck orders
Guest
- Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
People
- Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities and raise restaurant performance.
Operations
- Sets an example for Team Members by working hard to implement shift plan and drive operational results
- Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
- Motivates Team Members during shift on each of the workstations
- Reviews restaurant results to identify successes and areas for improvement
- Ensures that restaurant upholds operational and brand standards.
*Performs duties of the Team Member when necessary

Qualifications and Skills:

- 1-2 years of previous quick service restaurant experience
- 1 - 2 years of Management or Leadership experience.
- Demonstrated understanding of guest service principles
- Available to work mornings, evenings, weekends and holidays
- Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant
Traditional Physical Requirements:

- Occasionally lift, move, carry, and stack cartons up to 50 pounds from various heights to/from shelves
- Stand and walk for long periods of time (duration of shift)
- Frequently squat or stoop to reach items on low shelves or off the floor
- Routinely reach overhead, forward and underneath shelves, counters, tables, and kitchen equipment
- Requires frequent motions of bending, wiping, sweeping, and mopping
- Frequent exposure to fluctuating temperatures in areas such as cooler, freezer and cooking sections of restaurant

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability