People Operations Generalist

2 weeks ago

Winnipeg, Canada Neo Financial Full time

At Neo, we’re disrupting the future of finance. What matters most to us is challenging the status quo and providing a better financial future for all Canadians. We’re working everyday to reinvent the way Canadians spend, save, and grow their money - all together, in one place. We’re creating a seamless digital experience, with the modern day features you’ve come to expect. Our products speak for themselves - the Neo card was voted best cash back card in Canada and the Neo Money account was voted best bank account in Canada.

Backed by world class investors, we’ve raised $299M and are one of a few Canadian tech companies that have reached ‘unicorn’ status - valued over $1B. Check out the full story here.

We are looking for a People Operations Generalist that will support the full employee lifecycle from onboarding, offboarding, and everything in between In this role, you will field people related inquiries supporting various key stakeholders such as employees, leaders, and the Talent Management People team. In addition to operational functions, you will be responsible for compiling data for regular formal reports and presentations.

**What you’ll be doing**:

- Provide full employee lifecycle support including processing onboarding, job changes, leaves, and offboarding in our HRIS
- Demonstrate strong customer service by responding to inquiries in our People ticketing system - which can include inquiries about immigration, relocation, employment letters, and benefits
- Responsible for maintaining and updating data within our HRIS and across other platforms, ensuring a high degree of accuracy. This includes updating our HRIS system with any changes to employee titles, compensation, reporting structures, terminations, etc.
- Generate reports and pull together metrics & dashboards
- Support the People team with special projects, helping to drive a high-performance culture, supporting change management initiatives
- Analyze HR metrics in order to determine the efficiency and effectiveness of the workforce, provide recommendations as per the findings from information collected
- Drive a continuous improvement mindset to ensure our onboarding, off-boarding, and HR systems are being operated efficiently and consistently
- Lead and contribute to projects as assigned by Director/Lead of People Operations

**Who we’re looking for**:

- 3+ years of experience in human resources field as a Coordinator, Analyst, Generalist or similar type of position
- Diploma or Bachelor’s degree in Human Resources or related field
- Strong ability to work with Microsoft Excel, Google Sheets or similar software
- Experience in using various HRIS would be considered an asset
- Exceptional attention to detail, results-driven, and a can-do attitude
- Excellent communicator and customer service skills, with the ability to quickly develop positive working relationships across all teams and functions

At Neo, you’ll be working with industry-leading technology that changes the way we live and redefines Canada’s financial future. It’s a serious deal, and we’re building a high performance, mission-driven, and fast-paced team that strives to make a difference in every Canadian's life. We value personal growth, autonomy, leadership at all levels, and the ability to learn quickly from mistakes. We’re a team: in it together, always. Join a world class team building truly disruptive technology, right here in the Canadian prairies.

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