Scheduling Officer, Scheduling Office

Compensation Pay Range:
$28.04-$34.47

**Job Description**:
POSITION DESCRIPTION

The purpose of this position is to work in collaboration with the Clinical Manager and the Patient Service Unit’s to coordinate unit staffing and scheduling by ensuring that appropriate staffing levels are maintained; manage day-to-day staffing needs; submit hours of work for payroll purposes.
- Play a key role in the schedule production process as outlined in the schedule production guidelines.
- Process requests/changes to posted schedules.
- Validate daily staffing quotas and follow up accordingly based on established processes.
- Be responsible for the replacement of all unpredicted staffing needs and advance booking of identified needs.
- Coordinate education and/or hospital business needs.
- Act as a key resource to employees regarding staffing and scheduling processes.
- Prepare and submit regular statistical reports as required.

QUALIFICATIONS
- Police Record Check (PRC) (Essential)
- Community College (Essential)
- Demonstrated effective organizational, interpersonal and communication skills (Essential)
- Ability to work autonomously with mínimal supervision (Essential)
- Demonstrated computer knowledge and use of MS Office (Essential)
- Flexibility in work schedule (including weekends, evenings and/or extended hours) (Essential)
- Ability to take steps to ensure timely completion of tasks by adjusting priorities as required (Essential)
- Demonstrated ability to deal effectively with internal and external customers (Essential)
- Demonstrated ability to exercise critical thinking and sound judgment at all times (eg. Ability to work under time pressure and heightened demands) (Essential)
- Experience with preparation of rotations for complex multidisciplinary patient service units (Essential)
- Comprehensive knowledge and use of Staff Right (preferred)
- Knowledge of collective agreements (ONA Central and Local, OPSEU, OFHCW) and related hospital policy and procedures (preferred)
- Bilingualism (English/French) (preferred)

CHEO values diversity and is an equal opportunity employer. We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process and welcome interest from all qualified applicants.

CHEO is committed to providing a safe environment for staff, patients, and visitors. Consistent with that commitment, all applicants must be fully vaccinated against COVID-19 to be considered for any staff or volunteer opportunities. Applicants are also strongly encouraged to receive their COVID-19 booster shots when eligible to protect against the spread of COVID-19. Upon hiring, presentation of government issued documentation confirming full vaccination must be provided, or presentation of supporting documentation of a valid medical contraindication or other reasonable consideration pursuant to the Ontario Human Rights Code.

Should you require accommodation during any phase in the recruitment process, please contact Human Resources at
- All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.

We thank all those who apply, however, only those to be interviewed will be contacted

RÉSUMÉ DES FONCTIONS

Le ou la titulaire de ce poste collabore avec les gestionnaires d’opération et avec les unités de services aux patients afin de coordonner la dotation et l’établissement des horaires des unités en veillant à maintenir de bons niveaux de dotation, en administrant les besoins quotidiens en dotation et en remettant les heures de travail à rémunérer.
- Jouer un rôle crucial au processus de préparation des horaires tel que décrit dans les lignes directrices sur la préparation des horaires.
- Apporter les changements demandés aux horaires affichés.
- Valider les contingents quotidiens de dotation et y apporter un suivi conformément aux processus établis.
- Se charger des remplacements pour combler les besoins imprévus en dotation et prévoir la dotation selon les besoins déterminés à l’avance.
- Coordonner les besoins en formation et les besoins des activités de l’Hôpital.
- Assumer le rôle clé de personne-ressource pour les employés en matière de dotation et d’établissement des horaires.
- Préparer et remettre régulièrement des rapports statistiques selon les besoins.

QUALIFICATIONS
- Un formulaire de vérification du casier judiciaire (VCJ) (Essentiel)
- Collège communautaire (Essentiel)
- Bon entregent et compétences manifestes de l’organisation et de la communication (Essentiel)
- Aptitude au travail autonome sous une supervision mínimale (Essentiel)
- Connaissance pratique manifeste de l’informatique et de MS Office (Essentiel)
- Souplesse de l’horaire de travail (ce qui comprend les fins de semaine, les soirées et/ou des heures supplémentaires) (Essentiel)
- Sens de l’initiative pour respecter les délais im