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Host/hostess

2 weeks ago

KitchenerWaterloo, Canada Mel's Diner Full time

_**MUST BE ABLE TO WORK AT BOTH OUR MEL'S DINER LOCATIONS**_

**Responsibilities**:

- Greet and welcome guests as they arrive at the restaurant with a smile
- Escort guests to their assigned tables
- Provide menus and assist with seating arrangements
- Take reservations and manage the waiting list
- Answer phone calls and provide information to guests
- Assist with coordinating seating for large parties
- Maintain a clean and organized host/host station
- Collaborate with servers, kitchen staff, and management to ensure smooth operations

Qualifications:

- Excellent communication and interpersonal skills
- Strong hospitality mindset with a focus on providing exceptional customer service
- Familiarity with POS systems and basic computer skills
- Previous experience in a customer service or food service role is preferred
- Ability to multitask and handle high-pressure situations with grace and professionalism
- Strong phone etiquette and the ability to handle guest inquiries effectively

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

**Job Type**: Part-time

**Salary**: $16.50 per hour

Schedule:

- 4 hour shift
- 8 hour shift
- Evening shift
- Every Weekend
- Holidays
- Morning shift

Supplemental pay types:

- Tips

**Experience**:

- Hosting: 1 year (required)
- Customer service: 1 year (preferred)

Work Location: In person